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Short term Expert Trainer in Personal Effectiveness Skills

BACKGROUND INFORMATION

Background to the Project

The Investment Promotion and Business Linkages Activities project in Ghana falls under Key Result 4 of Ghana Employment and Social Protection programme and focus on the following interventions:

  • Key activity c) promoting equity and quasi equity-based investment into small and medium-sized enterprises with a focus on the agribusiness value chain following a structured sequence of investment promotion activities, such as identifying potential investors, preparing investment briefs to key target investors, supporting promotion campaigns, providing investor management. A preferred target of this activity will be ‘Impact Investment Funds’, which measure their return on investment not only in financial terms, but also in terms of jobs created as well as social and environmental impact; and
  • Key activity d) promoting business linkages in selected value chains between large companies and local small and medium sized enterprises (SMEs).

The above-mentioned activities will follow a structured approach, including identifying lead companies and viable local suppliers of goods and services, which will be strengthened to ensure specifications for service and product delivery can be met and contractual business relationships with large corporations can be established as well as to facilitate access to finance for the participating local SMEs.

The project which is based in Accra but will cover the whole of Ghana has a focus on the agri-business sector and is to be implemented in close cooperation with the Association of Ghana Industries (AGI), building on their significant network of SMEs in Ghana.

The direct beneficiaries of the contract are the Small and Medium sized Enterprises, large companies and investors (foreign and domestic notably impact investors). Other stakeholders include Private Sector organisations and the European Business Organisation in Ghana (EBO Ghana) as well as Public institutions such as the Ghana Investments Promotion Centre (GIPC) which should be involved at all steps.

Overall objective, Purpose and Results of the Project

The overall objective of the Project is to contribute to the holistic approach of the Ghana Employment and Social Protection programme by supporting employment and social protection and supporting the agenda of the Government of Ghana (GoG) as far as MSMEs and their development with business development services, advocacy and access to finance predominantly along the agricultural value chain given its employment potential.

The Project is to be delivered in close cooperation with the Association of Ghana Industries (AGI) and its purpose is two-fold:

  1. Organise and implement an Investment Promotion campaign; and
  2. Implement Business linkages and export development programme

Main results to be achieved are as follow:

  • Result 1: Equity based investment in Ghanaian Agribusiness Value Chains is promoted, and in particular the presence of Impact Investment Funds is increased in Ghana;
  • Result 2: Business between large companies at the top of a value chain and new suppliers is generated; and
  • Result 3: Export development in the ECOWAS region is promoted.

All in all, the Investment Promotion and Business Linkages Activities project in Ghana subsidizes the implementation of the Ghana Shared Growth and Development Agenda II (GSGDA II) with specific inputs to the Private Sector Development Agenda and the National Export Strategy.

  1. OBJECTIVE AND EXPECTED RESULTS OF THE ASSIGNMENT

Objective

The Association of Ghana industries (AGI) is the implementation partner of the Project and a relevant private sector entity whose institutional and present business models are consistent with its purpose of promoting national industries in the country and abroad and supporting the development of the sector. However, the AGI feels its business model should evolve into more demand driven pro-active activities and the project has agreed to support such intention.

The objective of the present assignment is to strengthen and improve professional effectiveness in the work environment and, therefore, increase the AGI’s overall performance capacity.

Results to be achieved

It is expected the training will enable middle and senior level managers and project managers to improve their own professional effectiveness and getting the maximum out their collaborators and fellow Colleagues.

More specifically, the assignment should contribute to improve the performance of the AGI and other Project counterpart entities by increasing their understanding of effectiveness and how to use in a consistent and logical way.

  1. ASSUMPTIONS AND RISKS

Assumptions

  • The training – foremost for AGI staff – attracts sufficient interest and AGI management promotes the Action;
  • Participants have the educational background and level of responsibility in AGI to benefit from the training in an effective way;
  • Selected staff from the AGI and other project stakeholders are willing to participate in coaching sessions and interested in improving their effectiveness; and
  • The trainer possesses experience in coaching.

Risks

  • The training programme fails to respond to the expectations of the participants in terms of practical use;
  • Some Beneficiary entities may have a top down management system which disregards or reduces personal initiative and, therefore, restrains effectiveness; and
  • Participants are too junior too immediately benefit from the training.
  1. SCOPE OF THE ASSIGNMENT

Description

The assignment consists of delivering a two-days training course on developing Personal Effectiveness Skills followed by a one-day of coaching of selected staff of AGI and other entities through personal interviews and provision of specific guidance.

Typically, the Trainees have a level of responsibility in their workplace and are therefore supervising other staff and assuming functions which may be general management, HRM, business services development, Customer Relations, Finance, Monitoring and Evaluation.

More specifically, the Trainer shall perform a quick assessment of the participants in the fundamentals of Personal Effectiveness Skills by using a checklist and plan a training outline for 2 days of training delivery on the subject and share it with the Technical Assistance for comments and/or endorsement. Subsequently, s/he will prepare and disseminated structured training material. For general reference the training will cover the following sub-subjects (but not limited to):

  1. Skills/traits of effective people
  2. Developing skills for personal effectiveness (clarity of purpose, communication, anticipating and planning, conflict management, inspiring)

III. Diagnosing one’s time management and sources of inefficiencies

  1. Prioritizing in function of one’s responsibilities, objectives and expectations from his/her partners
  2. Problem solving
  3. Managing individual meetings, active listening practice

VII Optimizing professional writings

VIII. Managing and communicating in situations of professional stress

  1. Preparing and making presentations which make an impact

Whereas the actual delivery of the training is limited to 2 days, the delivery shall have to go beyond chalk and talk. Furthermore, the trainer is also strongly encouraged to show short training video movies which exist in the market place and enable to make the event lively and to capture attention of the participants.

The coaching activity part of the assignment could be designed as a series of 1 hour to 1,5 hours sessions held immediately after the actual training or in the day shortly thereafter, at times convenient for both coach and Trainee. The sessions are private and confidential and only targeting Trainees who are open to such initiative.

The final mission report shall not refer specifically and by name to the Trainee who has agreed to participate.

Geographical area to be covered

Training shall be delivered in Accra (Ghana) at a location decided by the Project Office.

Deliverables

The Trainer is expected to produce the following outputs:

  1. A training outline and complete programme supported by the quick assessment exercise, training material and tools;
  2. A consolidated document analysing results/feedback of a post-training evaluation of the training based on individual questionnaires distributed at the end of the Training programme;
  3. A consolidated document with conclusions and recommendations after the coaching sessions (4 persons one session each or 2 persons two sessions each);
  4. Draft a brief Final Report[1] of the assignment with recommendations for follow-up.

Management and coordination

The short-term Expert and Trainer works under the supervision and instructions of the Team Leader and the Key Expert responsible for the sub-activity. However, s/he ultimately reports to the Project Manager at AESA.

S/he shall liaise with the Project Office prior to the commencement of the training Action in order to clarify the objectives and logistic arrangements. The training programme outline shall be submitted to and endorsed by the responsible Key Expert prior to training delivery.

A list of Participants shall be forwarded to the Trainer prior to his/her mobilization for the assignment.

The reasonable reproduction costs for the training material (in hard copy or soft copy) shall be covered by the Project.

  1. LOGISTICS AND TIMING

Location

The operational base for this contract is Accra, Ghana. More specifically, the short-term Expert will liaise with the Project Office established at AGI – Association of Ghana Industries, Trade Fair Centre, La-Accra, Accra North.

Start date & Contract duration

The intended start date is late July 2019 and the intervention is for an estimated total of 5 working days in-country. The breakdown of working days is as follows:

Phases

Working Days

Preparation of the Action

1.5 w/d

Training delivery

2 w/d

Coaching sessions

1 w/d

Final report with all annexes

0.5 w/d

  1. REQUIREMENTS

Expert profile

The contract will be implemented by one Expert capable of meeting the following requirements:

General

  • Higher education degree in Management, Economics, Psychology, or other relevant degree;
  • A minimum of 10 years of relevant and mixed experience in functional or project management, or training programme management;
  • Excellent interpersonal and communication skills;
  • Computer literate (Word, Excel, PowerPoint) ®;
  • Fluency in written and spoken English is required.

Specific

  • At least 3 years of specific experience in training on Personal Effectiveness Skills;
  • Having conducted at least three times training in Personal Effectiveness Skills;
  • Having conducted coaching sessions in the context of change management or conflict resolution assignments.
  1. REPORTS

Reporting requirements

The short-term Expert is required to submit one final report at the end of the intervention(see Deliverables section).

Submission and approval of reports

Submission and approval of report(s) is coordinated and secured by the Team Leader and the Key Expert responsible for the key Activity and AESA. Regardless the short-term Expert is responsible for her/his own contributions. As such s/he will be required to provide clarifications or enhance contributions as seen fit by AESA and/or the Contracting Authority.

  1. MONITORING AND EVALUATION

Definition of indicators

Satisfactory performance reflected in the timely and professional accomplishment of the activities and tasks falls under her/his responsibility.

[1] The Trainer will use a template provided by the Technical Assistance at the kick off of the assignment.

About the Organization

About CNFA:

CNFA is a not-for-profit organization based in Washington, D.C., dedicated to stimulating economic growth in the agricultural sector by nurturing entrepreneurship, private enterprise and market linkages.

CNFA specializes in fostering private sector investments in training, new technologies and marketing as a means to increase the overall competitiveness of agricultural value chains, to expand exports, and to develop skills in the rural workforce.

CNFA assists smallholders in increasing household-level food security and nutrition through improved agricultural practices, introduction of new varieties, diversification of crop production, food preservation and storage, development of farmer-based organizations (FBOs) and strengthened linkages to markets.

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