Sunny Group Limited
IT Support Officer Summary
Job Description
Consulting with IT managers and other departments as required.
Providing IT assistance to staff and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software. as well as upgrading hardware and systems.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT
Qualification Required & Experience
HND or diploma in I.T
3-5 years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Experience in documenting processes and monitoring performance metrics.
Location: Accra
How To Apply For The Job
All C.V.s should be sent via:
sunnygroup900@gmail.com indicating the position as the subject of the e – mail
Closing Date: 02 September, 2024
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