Solenis
Application Specialist Summary
This position will also support the development, standardization and implementation of technical training (including development/mentoring of sales reps), application processes/protocols and commercial tools, technical information capture, development and dissemination of best-practice sharing, assist in the preparation of commercial proposals and lead in the preparation of external case histories and technical presentations and papers.
Authorities
NIL
Responsible Care, Environment, Health & Safety
To follow all EHS policies and procedures
To follow all environmental policies and procedures
To report all accidents, incidents and near misses to their supervisor
Promote Responsible Care principles
Participate in training as required
Participate in consultation on all EH&S related matters
Maintain hygiene at all times
People
This position will also support the development, standardization and implementation of technical training (including development/mentoring of sales reps, customer service engineers etc.), application processes/protocols and commercial tools, technical information capture, development and dissemination of best-practice sharing, assist in the preparation of commercial proposals and lead in the preparation of external case histories and technical presentations and papers.
Communications
One on one inter-relationship and cooperation with all field staff.
Minimum monthly reports, weekly telecons (Sales & Application Meetings) as required with business managers
Reports and documentation as required
Specific Accountabilities
Maintaining the highest safety standards to ensure there are no incidents or accidents in the working environment
Targeting new business opportunities specifically in West Africa (target segments including Precious (Gold, Silver), Base (Copper, Nickel, etc) metals)
Account retention by developing and maintaining ongoing relationships with Key Decision Makers and managing the required communication protocols at customer sites with the key people
Pursuing growth and developing new applications and opportunities on new and existing customers sites
Managing existing accounts as allocated ensuring satisfaction and ongoing profitability by professional and effective account management processes and skills designed to deliver and exceed customer expectations and adding value
Managing prospects effectively and making contacts within the allocated targets and markets. Working with support groups to establish, maintain and prioritize an accurate and current prospect list
Providing professional on-site service work to customers including water analysis and testing as required, ensuring water treatment programs are controlled according to design parameters and that performance criteria is strictly monitored and achieved
Working with other team members and resource groups as necessary to ensure that customer deliverables are met and maintained
Person Specification
Should have technical/scientific/industry related tertiary qualifications
Must be confident in working for long periods unsupervised
Must be able to meet deadlines
Must be an effective and confident communicator
Must be able to sell and close business opportunities
Must have 5 years Precious & Base minerals processing, specifically in process reagents and tailings management applications.
Plus to have 5 years water or related industry experience
Ideally bilingual with English and French proficiencies
Must be fully computer literate, i.e. MS Word, Excel, PowerPoint, etc.
Should have experience and understanding of industrial processes
Should have experience and understanding of industrial engineering processes relating to cooling and steam processes
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