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Client Services Officer
February 10 till
February 7

Job Alerts

Client Services Officer

Key tasks:

  • Speaking with clients over the phone and online.
  • Understanding client needs and objectives.
  • Addressing enquiries and resolving concerns efficiently and proactively.
  • Processing client orders or complaints.
  • Building client relationships.
  • Documenting calls and filing written reports.
  • Reporting to a group manager and working with the team to achieve targets.
  • Attending meetings and training programs.

Qualification Required & Experience

High school diploma/bachelor degree

  • Exceptional ability in providing professional, efficient, and friendly client services.
  • Ability to coordinate with other departments on client-related matters.
  • Advanced ability to provide technical assistance, resolve issues, and recommend improvements.
  • Willingness and the ability to travel to client locations, when required.
  • Ability to keep updated on new developments in the field of client services.
  • Excellent interpersonal and recordkeeping skills.

Location: Accra

How To Apply For The Job

Interested candidate should send their CVs and contact telephone number to:

xpressafrik@gmail.com

This job comes with a lucrative salary and incentives.

Closing Date: 07 March, 2024

Only serious and hard working applicant will be shortlisted.

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