Human Resources Superintendent Summary
Location: Several Locations available in the Western Region, Ghana
Designation Level: Functional Head
OBJECTIVE: The Human Resources Superintendent will be responsible for overseeing and coordinating all aspects of HR operations: talent acquisition and management, HRIS, employee relations, training & development, payroll, benefits & compensation, and administration.
KEY RESPONSIBILITIES:
HUMAN RESOURCES (HR)
Keep job descriptions always updated.
Drive the interview process and select new hires when positions are vacant.
Prepare offer letters and employment / contract agreements for new hires.
Plan and conduct new employee orientation to foster a positive attitude toward company goals.
Prepare employee separation notices and related documentation. Conduct exit interviews to determine reasons behind separation.
Responsible for HR onboarding and offboarding processes.
Work closely with the IT Team to ensure IT onboarding and offboarding processes.
Keep records, maintain employee files always updated in the HRIS: employees benefit plans, health insurance, pension plans, and all personnel transactions such as hires, promotions, transfers, acting roles, performance reviews, and terminations.
Administer salary, payroll, and benefits programs.
Administer leave programs (rotational schedules, sick leaves, casual leaves, maternity leaves, sabbatical leaves, etc.).
Investigate accidents and disciplinary issues, in conjunction with HSE and Legal & Compliance.
Ensure compliance with Ghana Immigration requirements (visa, work & residence permits) for all foreign nationals (external visitors, suppliers, and employees).
Oversee the management of Facilities (offices and guesthouses): lease agreements, technical / maintenance issues, cleaning services, etc.
Responsible for all administrative tasks (bookings, transportation logistics, etc.).
Develop and maintain HR policies plans and ensure all staff are trained regarding all HR Policies.
Continuously identify opportunities for process improvement, talent attraction, and effective payroll management.
Responsible for all Purchase and Service Order Agreements relating to all aspects of the HR activities.
FINANCE & COMPLIANCE
Assist in the preparation of the monthly budget.
Develop and manage all budget items, including cost control and expenditure forecasting, related to all aspects of HR activities.
Ensure the budget is in line with the departments scheduled activities.
ORGANIZATIONAL DEVELOPMENT
Implement training and development program for staff in line with technical and business needs.
Develop and implement necessary measures to ensure flexible work practices and team building.
Carry out performance appraisals and development plans with subordinate staff.
Coordinate the rotational schedule (on and off duty) of the HR Team.
QUALIFICATIONS:
BSc in Business Administration, HR, or Psychology.
Master in Business or Management is a plus.
Multicultural experience is preferred.
KNOWLEDGE & EXPERIENCE:
A minimum of 8+ years of experience in Business Administration, HR, or Organizational Development.
Possess and demonstrate good knowledge and understanding of employee benefits and compensation programs, policy development, budgeting and payroll execution, and familiarity with the Ghana Labor Law.
COMPETENCIES:
Strategic Vision: Drive projects towards improving efficiencies based on processes and procedures.
Strong Leadership: Ability to deal with technical, financial, and HR issues in a continually changing business environment.
Flexibility: Ability to operate flexible work practices to achieve optimum results.
Good Communications: Consistently communicate. Be a good listener and negotiator.
Ability to engage with different communities, contractors, clients, suppliers, and senior leadership.
Work Diligently: Manage multiple projects and deliver in a timely manner.
Training and Development: Accountable for self-development, training, and development of subordinates.
Optimization: Navigate complexities and uncertainties, and drive efficiency by use of technology.
Organizational Skills: Excellent planning, organizational and time management skills, and ability to coordinate activities across a wide range of disciplines.
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