Solutions Specialist

Full Time Greater Accra Vodafone Ghana
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Deadline: 02/02/2021
Qualification: Degree
Work Experience: Experienced
Industry: Human Resources

Solutions Specialist
Posting Country: Ghana
Date Posted: 12-Jan-2021
Full Time / Part Time: Full Time
Contract Type: Permanent
Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Role Purpose
Work with Business Units, Revenue Assurance, Corporate security, Finance and other Technology departments to analyse, design, plan, develop, implement and deliver end to end solutions across sales and activation systems, Freelancer and Retail Systems, Provisioning & Activation systems, Products and Tariffs, Offers, Value Added Services, Vodafone Cash, Campaign management and related systems

Responsibilities and Experience
Duties and Responsibilities

Facilitate the process of cost and effort estimation of new features and applications for delivering new solutions
Responsible for the end-to-end solutions design effort for complex solutions requirements in conjunction with the design authority, delivery management, and operational teams within the technology organisation.
Write or contribute to design documents which are in-line with the architectural guidelines
Document product requirements and translates them into technical specification and acceptance criteria
Application Architecture:
IT implementations Domain & systems (CBU, EBU, FBU, Vodafone Cash
Define application’s Architecture, in line with guidelines, and support the E2E Architecture
Value Added Service
Provisioning & Activation systems (SIM Reg)
Products & Tariffs
Campaign Management
Solution Design, Development & Functional Testing:
Solution design
Low Level Design
Internal development
Products, Tariffs, Offers & Promotion Development, implementation, configuration (Mobile/Fixed, prepaid, post-paid, Converged solutions, content, VAS – USSD, SMS, IVR, and VF-Cash, etc.)
Retail (in-store) & Sales Application development
Campaign and Management & Related systems
Engagement and management of development partners, vendors & 3rd parties
Execution of all the testing levels and acceptance tests
IT Implementations
Responsible for the E2E delivery of the required SLA’s defined within the solution development for Business units
Support Maintenance of application & products:
Application Maintenance (3rd level) supporting the IT Operations and Product Service Operations
Software & E2E product quality delivery
Faster Time to Market
Better Quality
Higher Flexibility
Lower costs
Experience and Qualification

Degree in Telecommunications Engineering, Electrical/Electronic Engineering, Computer Science or related discipline / experience.
Minimum 3 years’ experience in Online Charging System configuration, product and application development for mobile and fixed networks, and Value Added Services or related field of telecommunications
Business & Customer Requirements Analysis
Telecom & IT networks and systems, Back end System, Service and Solution Development,
Operating systems (Unix, Linux, Windows and related environment), Database administration
Application Development (Shell Scripting, Java, PHP, Python, .Net, SOAP/XML, REST APIs, Web services, etc.), Research & Development
Architecture & Design
Hands-on experience in Products & Tariffs Development – Mobile/Fixed, prepaid, post-paid, VAS & Content, VF-Cash, Campaign Management and Related Systems
Testing & Evaluation, Implementation & Integration
Charging, Rating & Billing, Protocols – TCP/IP, SIGTRAN, CAMEL, Diameter, SMPP, MAP protocol
Sales, Activation & Provisioning systems
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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