Service Advisor

Full Time Greater Accra Ghana HR Solutions
Claim this listing
Deadline: 06/02/2021
Qualification: Degree
Work Experience: Experienced
Industry: Human Resources

Our client, a professional vehicle maintenance and repair service company is looking to hire an experienced service advisor to help deliver top notch service with their our rapidly growing customer base.


The successful candidate’s core responsibility is to sell company’s automotive products and services and also manage and supervise Lube bay and workshop staff. It will require a self-motivated and team-oriented individual who has excellent communication and customer service skills.


Set, confirm and prepare for appointments with customers so they can have a great service experience.
Greet customers in a friendly manner when they arrive.
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives.
Use a consultative selling process to assist customers in planning for the ongoing required maintenance of their vehicle.
Confer with customers about inspection results, recommend corrective procedures, and prepare job cards for needed repairs.
Produce repair orders for customers, including cost and time estimates, with full transparency.
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed.
Follow up with customers to ensure satisfaction.
Perform general Vehicle inspection.
Perform/Repair/Change Vehicle:
Alignment and Balancing
Air Conditioning works
Oil filter
Spark plugs
Cabin filter
Brake pads
Communicate job status with supervisor and communicate job is completed reports.
Conduct business professionally.
Keep work area clean at all times.
Sell batteries, filters and all company automotive products.
Performs other duties as assigned.

HND or Degree in Automobile or Mechanical Engineering.
2 – 3 years’ automotive mechanical diagnosis, problem-solving and repair experience.

Extensive knowledge of automotive industry and parts.
An ability to communicate clearly the technical diagnosis and needed repairs to customers.
A high level of motivation and energy and strong customer service and organizational skills.
Technologically competent.
Must have a valid driving license.
Attention to detail with respect to paperwork processing.

Tagged as: ,

Job search and application on this website is free! We are Sobiaonline. Our services include CV Upgrade, LinkedIn Upgrade, Website Design, & Technical Writing. Email us at or WhatsApp (0245692357). To get the best out of this website, please create a free account. Good luck.
Upload your CV/resume or any other relevant file. Max. file size: 8 MB.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

  • Salary: $Confidential
Open chat
Chat with us