Senior Specialist, IT Fintech

Full Time Greater Accra MTN Ghana
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State: Accra, Ghana
Country: Ghana
Deadline: 08/03/2021
Qualification: Degree
Work Experience: 7 Years
Career Level: Mid-level
Industry: Telecommunication

Job Summary:

Provide and execute technical recommendations for all Fintech platforms and deliver the required availability levels of all Fintech Services:

Fintech Platform
Open API
Banking and Third Party Integration
Web Services Application
Security Services
Fintech Strategy

Job Context

Highly dynamic and competitive telecommunication industry
Advancement in global technology trends
MTN Group business standards and practices
Diverse cultural environment
Segmentation structure implication
Performance driven environment
Developing sophisticated client base

Job Role

Conduct Periodic testing of Fintech Services and ensure proper functionality of the different services.
Provide technical support to 3PPs during integrations
Provide technical support and recommendations on Open API integrations
Product and solution delivery as per roadmap
Understanding of the Group/Fintech technology, business and regulatory context
Lead in the delivery of special initiatives and projects in the Fintech space
Constantly engage the MS team and offer technical recommendations for solutions and enhancements
Assist with troubleshooting of issues and incidents on all Fintech platforms
Execute specialized reports and task including interest payments
Implement PPP with all user departments
Escalate anomalies to Senior Manager in the form of simple reports in order to inform him of any potential unresolved problems.
Work closely with cross functional team for the design and implementation of any new service.
Handle & resolve Fintech complaints within the set targets.
Ensure compliance of Fintech systems access security is compliant with the internal IT policies
Execute the performance task to ensure availability of the Fintech systems
Execute daily system checks and initiate actions accordingly
Support emergency handling on the Fintech Systems.
Supervise Managed Services activities and rollouts
Perform IAT for new services
Conduct pre and post tests after application of changes

Education

Bachelor’s Degree in Computer Science or Engineering or its equivalent
Microsoft and/or Cisco Professional Certifications.
ITIL Practitioner Certified.
Should have attended and attained some hours of Management and Leadership training/workshops
COBIT5: Business Framework for the Governance and Management of Enterprise IT
Basic Finance Knowledge

Experience

Minimum of 5 years’ relevant experience of which 3 years’ must have been in a supervisory role.

Competencies

Knowledge

Knowledge on competitive products and market trends
Product knowledge and sales strategy
Knowledge in sales and marketing
Experience in Business Development
Industry & market knowledge
Product & Services knowledge
Sales & Customer Support Process
Sales Tracking and Reporting
Business Intelligence & Analytics

Skills/Physical competencies:

Manages self and team performance, good conflict management, takes and manages accountability
Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
Personal Skills – Trustworthy, integrity and ethical in dealings
Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
Organisational Positioning Skills – Good written and verbal communication, presentation skills commitment to the organization
Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities

Behavioral Competencies:

Must live the MTN Values of Can Do; Integrity; leadership; Innovation; Relationships

How to apply
How to Apply

Interested and qualified applicants should send their Curriculum Vitae by March 8, 2021 to:

Email: MTNGhanaRecruitment@mtn.com

Kindly indicate the Position

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