Senior Regional Traffic and Operations Manager

State: Yiyiwa street, Abelemkpe, Accra, Ghana
Country: Ghana
Deadline: 30/09/2021
Qualification: Degree
Work Experience: 3 Years
Career Level: Mid Career
Industry: International Business

Senior Regional Traffic and Operations Manager

Apply now for the job vacancy of Senior Regional Traffic and Operations Manager (Ghana) at Publicis Groupe


A multi talented, culturally diverse agency based in Accra, Ghana, doing regional work in English, French and Portuguese for over 25 markets in Central West Africa.

Our story is to reclaim Africa’s birth right as an inherently creative and expressive place through contagious ideas that transform business and industry.

Purpose of the Senior Regional Traffic and Operations Manager

Publicis West Africa (PWA) is an important regional hub office for all of Nestle’s business in Central & West Africa region, covering approximately 22 markets.

Of these, there are about 10 markets that are active and serve as sub-regional hubs for adjacent markets.

The main languages that campaign work is created in are English, French & Portuguese.

There are several local dialects (as well) across the markets we work in.

We work with partner agencies in Francophone markets, in Angola and Nigeria, to deliver work that has local impact.

However, it’s key to note that interactions, both spoken and via email, within the Publicis network agencies is in English.

This Senior Regional Traffic and Operations Manager role requires the individual to manage the resources of the agency in Ghana and work with those based overseas in partner agencies, supported by the relevant department heads

and management, to ensure the correct resources are used on the correct project, in a timely and cost effective manner.

Responsibilities (include but are not limited to):

Effectively plan all major projects/campaign within the Agency

Work seamlessly across markets; build good working relations such that local teams are willing to and go the extra mile to help and contribute to regional/local campaigns.

The Senior Regional Traffic and Operations Manager will maintain a good working relationship with all departments in Ghana and overseas.

Prioritize scheduling and workflow to ensure work is delivered accurately, on time and according to the brief. Be considerate when taking briefs

Track creative briefings, reviews and presentations to ensure deadlines are met
Notify timeously if a deadline will be missed / not met and Report delays, problems, issues or difficulty on jobs

Key point of call on status of all projects/briefs/requests – including agreed delivery date, campaign launch date etc.

Interface with Comms Director, Client BEOs and their respective Marketing Managers on state of projects
Ensure creative are aware and ready for reviews and presentations

The Senior Regional Traffic and Operations Manager  will prioritize work monthly
Actively manage project retro plans together with Account Management
Collaborate with Account Management Team to review, define and reconcile scopes with client (Brand and Procurement) quarterly

Collaborate with Production on third party project schedule/ commitment- Support in the delivery of shoots (TV, Radio, Stills), illustrations, and animatic schedules

The Senior Regional Traffic and Operations Manager will also champion weekly status meeting with the full agency team

Organize interdepartmental catch-up/check-in meetings with Account Management, Creative and Digital on projects
Collaborate in delivering project commitment and meeting deadlines

Continuously monitor and evaluate our project management approach and suggest improvement
To implement, train and guide agency staff on various work processes as required by Publicis Groupe, e.g. Implementation of Chase, timesheets, workflow processes, etc.

Manage and monitor agency work process and resources
Facilitate weekly project/status meetings and engage key internal and external stakeholders using the project retro plans
Create an agency wide culture of project management over and beyond a skill set for an individual
Assist other departments where necessary

Participate in yearly performance appraisals where feedback is given to staff you interact with
Manage leave calendars/sick days of all staff – supported by HR

Keep abreast of industry changes in accordance with industry best practice

Requirements / Experience / Skills

Relevant tertaiary qualification
At least 5 years working experience as a Traffic Manager in an Advertising Agency with 1 year being a senior-level Traffic Manager
Proficient in MS Office (Work / Excel / PowerPoint etc.)
Proficient using Apple products (i.e. Mac)

Knowledge of and experience in Chase / Chase Scheduler / Google Docs
TTL & Digital experience is essential
A good command of the English language (both verbal and written)
Excellent administrative and organisational skills
Excellent time management skills
Excellent multitasking skills
Strong leadership skills

Understand all communication disciplines
Understand advertising as a selling tool
Understand new technology and the application of wrt the creative process
Additional Information
Personality Attributes

Team player with ability to work independently
Ability to remain calm in a highly pressurized environment
Ability to accept constructive feedback and learn from it
Mature and honest
Positive with a “can do” attitude
Assertive (never aggressive)
Problem solver
Solution and deadline driven
High EQ
Energetic, enthusiastic and willing “to go the extra mile”
Meticulous with attention to detail


Flexible to work beyond normal office hours (overtime if and when required)
Comfortable to work on alcohol brands (if and when required)
Comfortable to work on-site (at the Agency)

Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after submitting your application, please consider your application as unsuccessful.

Publics Groupe is proud to be an equal opportunity employer and prohibits any forms of Discrimination or Harassment.

We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity Plan.

All appointments will be based on qualifications, experience and best fit but preference will be given to candidates from designated groups.

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