Senior Operations Program Manager

Full Time Greater Accra Medtronic LABS
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State: Accra, Ghana
Country: Ghana
Deadline: 30/06/2021
Qualification: Degree
Work Experience: 3 Years
Career Level: Mid-Career

About Medtronic LABS

Medtronic LABS is a global health entity launched out of Medtronic that incubates innovative businesses in healthcare delivery, with dual objectives of social impact and financial sustainability. This organization combines innovative medical products and services with high-touch operations teams to drive last mile impact, working with private, institutional and public health systems. Medtronic LABS team imbibes a culture of openness and entrepreneurship, with significant opportunities of growth for high performing and self-driven individuals.

Medtronic LABS’ flagship offering in Africa, Empower Health, brings together services and innovative technology to create a unique end-to-end model of care for hypertension and diabetes care for underserved patients. Empower Health provides integrated facility level as well as community level tools and service offerings to improve disease awareness, support screening and referral activities, reduce the burden of disease, and improve the efficiency of managing hypertension and diabetes for both patients and clinicians.

About the Role | Senior Operations Program Manager

Medtronic LABS is looking for an Operations Manager for a dedicated Non-Communicable Disease program focused on improving health care and patients’ lives. This role reports into the Impact team and ideally would be based in Accra or Kumasi, Ghana

Medtronic Labs is looking for a passionate mid-level manager to organize and lead regional operations for the Empower Health business focused on improving health care and patients’ lives.

No day will be the same for the Program Operations Manager, a role which combines logistics and program operational management, exceptional organizational skills, team management, superb customer service and effective communication skills. Each task will be equally important and great effort will be expected to support our clients and users of the Empower Health model.

Key Responsibilities

Executing on operations planning for a program run in collaboration with the Christian Health Association of Ghana.
Setting up the Operations function, hiring and managing a team of Operations Associates, Training Specialists and Tele-counselors.
Working closely with partners, government stakeholders and clients to ensure continued growth, alignment with strategic initiatives and commitment guarantees.
Developing and implement local and regional operational processes for the Medtronic LABS team, in coordination with other Medtronic LABS Operations leaders and team members.
Collaborating on best practices and contribute actively to the LABS Africa strategy, leading the input in the area of operations.
Providing mentorship, oversight for and coordinate the activities of the Operations Associates across CHAG program sites in Ghana to ensure tasks are executed upon successfully to meet program objectives and milestones.
Collaborating with Medtronic LABS team members to share learnings and improve operational processes.
Completing all required Medtronic LABS and program training.

The Application Process

Step 1: Apply for the job post here to express interest in the role.

Step 2: Now that we know you are interested, the next step involves an online screening of your candidature by our partner, Shortlist. Please continue to complete the application on the Link below

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