Senior Manager of Business Support – Ghana

Full Time Greater Accra Region Compassion International

This position is located in Accra, Ghana.

This senior manager leads a team of managers and professionals to perform and coordinate diverse work that may include operations, financial, information processing, project management, business intelligence, change management, monitoring and evaluation or similar, is generally in support of country operations. The primary purpose of this position is to provide full management through subordinate managers and/or senior professional staff. This responsibility includes hiring, discipline, and termination, as well as, coaching, performance management, assigning, checking, and approving work to satisfy broad objectives and department strategies. The incumbent will ensure completion of department responsibilities, calling on available resources to achieve department objectives, working within approved budget.

Essential Job Functions

Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
Acts as an advocate for children. Understands and advances Christ’s mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.
Provides leadership, planning and consultation to subordinates, executives, and peer management in the successful alignment of assigned department resources to ensure achievement of operational priorities and initiatives, integrating priorities within organizational strategies to ensure that department’s purpose is fulfilled.
Contributes to or prepares and administers the annual budget and departmental expenses, ensuring accountability for on-time completion of deliverables based on department objectives, service level agreements, contracts management and other Compassion standards, ensuring compliance with regulatory and board policies.
Compiles budgets for all National Office cost center managers and is accountable for delivering National Office related forecasts, and quota/new beneficiary registration (NBR) allocation on behalf of the National Director (ND)
Selects, manages and develops assigned staff, establishing goals and objectives, coaching and managing performance, including discipline, motivation, and annual reviews; supports continuous learning and development that enhances individual performance and organizational capability.
Leads managers and professionals to administer complex programs and projects, requiring professional expertise, with large scope and complexity and department or organizational level impact.
Provides management and oversight to the administration of operational duties such as budgeting, systems support, safety, security, ministry development, communications, travel, purchasing, logistics, training, planning, or related support programs.
Manages and may sometimes perform professional level work required for the efficient support of the larger function to which he or she is assigned. Intentionally strengthens partnerships with other department managers to support and advance organizational projects and initiatives.
Leads and facilitates meetings to ensure productive use of time and plays a key role in leadership discussions, shaping strategy and objectives for the supported function. Further, works with internal change leadership, utilizing Compassion’s change management methodology, in communicating strategic changes deriving from or impacting supported function. Oversees the socialization and implementation across the department and monitors change saturation as needed.
Working through and with subordinate managers and professionals, provides management, coordination and oversight to the preparation and implementation of strategy, Monitoring, Evaluation, Research and Learning plans and activities of the National Office

Has a personal relationship with Jesus Christ.


Accountable for supporting, upholding, and engaging in Compassion’s core “Cultural Behaviors” in all internal and external communication and relationships.


Master’s degree in Business Administration (Finance, Commerce, Technology) or related discipline

Work Experience

A minimum of five years relevant work experience in a senior leadership role required to enable the individual to be able to successfully perform the job as listed. A minimum of ten years senior leadership experience is required for candidates without a Masters’ Degree.

Licenses and Certifications

Professional certification in profession preferred.

*** Equivalent education, training and/or certification may be substituted for experience and education shown above ***

Working Environment: Office – Standard Office Environment

Physical Demands: Sitting, standing, and/or walking for up to 8 hours per day

Travel Requirements: May be required to travel up to 10% of normal schedule

Tagged as: ,

To apply for this job please visit

Open chat
Chat with us