Full Time Greater Accra Region Scheduler
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To ensure that fuel deliveries are manage in an efficient and timely way, which ensures that we meet the SLA and our customers have product available at all time .


Annual product volumes and/or financial business dimensions that the job either directly controls or indirectly influences

‘Products’ include all products (fuels, lubricants and bitumen) marketed or handled by the VE in the country, including Aviation and Marine fuels;

a) Staff = 1

b) Other

Fuel volumes : 637m litres per annum

Number of trips: 14,155 per annum

Kilometer : 6,611,951 Kilometers per annum

c) O/T : 95%

d) Work with a team of four dispatchers

Principal Accountabilities:

Set priorities and ensure efficient planning and scheduling of trucks and timely deliveries of orders to enable the continuous supply of product to our customers within the terms of the SLA.
Ensure all released orders are regularized and tripped in SAP before loading of BRV
Liaise closely with Dispatchers, CSC, class of market to ensure priorities and efficiency in supplies and improve customer satisfaction/increase market share.
Ensure fairness and transparency in allocating trips to various contractors within long and short distances.
Download OTIF/OT report / data and explain variance
Carry out the role of the Shell focal point for all fuel dispatch related issues
Present monthly reports on contractor work allocation.
Monitor the performance of our contracted fleet in terms of turnaround time/frequency of breakdown.
Ensure we do not violate the UPPF.
Serve as backup support for supplies coordinator and fleet supervisors.

Key Challenges:

The main challenge is to strike a balance between excellent customer service in terms of product availability and delivery.
Must ensure fairness in allocation of trips to all transporters.
Must have an over view of the total process from –order placement, depot operations and final distribution to the end customer.
Job Knowledge, Skills & Experience:

Minimum HND Qualification or Equivalent
To add: VE Leadership competencies as appropriate.

Proficiency Level

Functional Competencies

Logistic planning and exchanges


Product handling and control


Depot operation and asset management


Road and non road transport planning


Customer service order taking and scheduling


Road delivery operations


Health, safety and environment management


Scheduling and operation


HSSE Competencies

Product Stewardship


Lead, Prepare and Apply HSSE Risk Management



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