Purpose
Ensure the smooth running of the day-to-day operations of the Salon. Strive to maintain and motivate the entire salon team, and also create a culture of care and service excellence among employees
Develop and implement Salon operational goals, policies and procedures. Additionally, responsible for leading the efficient and effective Salon operations, including short and long-term strategic planning.
Responsibilities
Ensure all areas of the Salon are kept clean and well maintained at all times
Ensure that salon department follows hotels policies and procedures, including health hygiene, emergency and fire prevention
Ensure that the salon department follows safety and maintain confidentiality for all guests and colleagues at all times
Able to promote and sell salon programmes to groups, conference guests walk-in etc
Able to implement and monitor up-selling strategies to maximise salon operational revenue
Be the single point of contact for dignitaries, VIP and VVIP guests and co-ordinate their Salon experience
Responsible for checking and overseeing all guest settlements like such
Responsible to identify and target specific market segments for potential corporate clientele to promote Salon services
Responsible for the department training plans and conduct hands-on training for the new recruit
Ensure proper inventories of all operating Salon equipment are conducted in line with audit standards in order to effectively manage operational cost
Coordinate with the maintenance department to ensure proper repair and preventive maintenance works of all salon equipment
Monitor and review salon empoyee’s performance regularly and provide required guidance
Hold regular staff meetings to keep staff up to data on ll aspects of the Salon operation
Perform a regular inventory of Spa par levels for retail and operational stocks
Raise store requisitions of all retail and operational items as and when required
Required Skills or Experience
BSc in Business Administration/Diploma/Degree in Cosmetology
Minimum of 2 to 5 years experience as a Salon Manager
Willing to deliver the best service to our guest
Demonstrate a strong leadership, team and communications skill are essential
Strong working knowledge of spa, membership and recreational software
How To Apply
Please send Applications including a Passport Photograph, CVs, Certificates and Contact Phone Numbers to: gigibeautybar@gmail.com
