Sales Support Officer
Our client, one of the leading automobile companies in Ghana is seeking to employ for the following position as Sales Support Officer
To coordinate and provide sales support to customers by working with Distributors in West African countries.
Engage in regular outdoor sales and marketing activities in West African countries
Provide insights and take the necessary action to increase brand awareness.
Conduct market research projects (data collection, feedback etc.)
Generates and processes new sales leads as necessary
Communicate with distributors and dealers in West Africa countries and solve problems as necessary
Follow up with customers to make sure that they are satisfied with a particular product
Meets with Distributors and Dealers to make sure that sales people are doing their job correctly
Provide any necessary data or reports to the sales team
Exert attention to detail, as customers may have the same problems; reports the problems as necessary
Arrange appointments with clients and sales team
Responding to customers emails, texts, and phone calls
Update all contact information for clients
Deal with any customer complaints and resolves the issue as necessary
Administrative work including filing and presenting reports
Qualification Required & Experience
Excellent French and English Proficiency is a MUST
Bachelor’s Degree in Business Administration, Marketing. Economics or Social Sciences. A professional qualification and or Master of Business Administration will be an added advantage;
Minimum of 3-5 years of relevant work experience in the retail and wholesale industry
Work will involve frequent travels so candidate must be ready and able to do so on short notice.
A good working understanding and previous work experience in Togo, Benin and other Francophone countries in West Africa will be an added advantage
Excellent analytical, reasoning and problem-solving skills
Good computer skills, including proficiency in MS Office and critically Excel is a required criterion High energy, Results-oriented, strategic thinker and planner
Must be Resident in Accra or Tema.
Age requirement – not more than 35years of age.
Ability to drive and must hold a valid Driving license
Knowledge of motorcycle and automobile industry will be an added advantage
Key Skills and Competencies
Strong organizational and planning skills; and experience of project management
Excellent interpersonal skills, including ability to undertake high-level representation.
Excellent French and English oral and written communications skills, including public speaking.
Ability to work under pressure. independently and with limited supervision.
Time-Oriented. Basic Math Skills
Consumer Relations, Crisis Management
Reporting Skills, Administrative Skills, Attention to Detail
How To Apply For The Job
CVs should be sent to:
Closing Date: 20 April, 2021