Program Associate Summary
The Program Associate at Partners in Food Solutions serves a critical operational role at PFS and provides general support services
for projects generated by the PFS team, volunteers from our partner companies and field staff in Africa, with a focus on specific PFS
countries across sub-Saharan Africa.
Program Associate Details
All tasks and projects require the exercise of independent judgment, a keen sense of responsibility, strong communication skills,
and commitment to the success of the organization in completing projects with a positive and cooperative attitude.
Program Associates help research, describe, support and document projects in Africa via direct contact with front-line African field
staff and the corporate experts working with them.
They help keep projects on track through regular collection and analysis of PFS data and participation in virtual meetings with stakeholders from multiple international locations and organizations. In addition to project support activities, a portion of the role is assisting on special projects for the PFS staff team both internal and in the field – including but not limited to marketing and communications, and administrative requests on behalf of the field staff.
Program Associate Roles:
Develop and maintain professional working relationships with PFS internal team, African field staff, and corporate partner volunteers
Coordinate information about African field project development and volunteer recruitment, keeping key documentation up to date in PF’S online systems, including, but not limited to:
Volunteer placement records.
For example, writing volunteer role descriptions based on agreed-upon project objectives and updating volunteer statuses.
Client service records.
For example, tracking and updating project milestones, archiving relevant documents, and communicate best practices to ensure operational excellence.
African client records.
For example, enter basic client data and update client status through different phases of an engagement.
Participate in international meetings/calls involving PFS staff, international volunteers, and African clients to take notes, synthesize, summarize and track next steps
Conduct general research or oversee analytical projects at the direction of PFS staff, such as data for periodic reporting, impact evaluations, and process improvements
Communicate (phone/in-person/messages/email) with volunteers and field staff as part of the PFS project support team
Perform other duties as assigned
Program Associate Qualifications
4-year college/university degree, preferably in international relations, communications, management, business administration or a similar field
3 years of experience in a professional office environment
Strong communication and facilitation skills to establish and maintain strong working relationships with diverse local and global teams in multi-country and multilingual settings
Ability to work both independently and as a member of a larger team
Willingness to adjust hours to accommodate the needs of the job (may require evenings)
Ability to effectively manage a wide array of tasks, projects, and responsibilities simultaneously
Excellent organizational skills with an emphasis on attention to detail and accurate record-keeping
Ability to work productively in a fluid environment with frequent changes in priorities
Proficient in Microsoft Suite (Word, PowerPoint) and Google Apps (Gmail, Calendar, Drive)
Fluent in French
A passion for international development or corporate philanthropy/social responsibility
Experience with salesforce.com and/or other CRM or database programs
Domestic or international travel may occasionally be required
How to Apply:
Please send the following documents in one email to [email protected] with the subject:
Application for PFS Program Associate role:
Email of interest
Resume or CV
List of 4 references with the following data:
§ Name, title, email, and phone number for each reference you selected.
§ What is your relationship with this person?
§ How long have they known you?