Production Performance Engineer

Full Time Greater Accra Hubtel
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State: Accra, Ghana
Country: Ghana
Deadline: 29/04/2021
Qualification: Degree
Work Experience: 5 Year
Career Level: Mid-level
Industry: ICT

Role overview:
In this position, you will join our Production Performance Engineers within Hubtel’s Software Engineering and Infrastructure team to make sure our services are reliable and scalable.

Your primary place of work will be in our offices at Kokomlemle, Accra, Ghana, as an on-site position with Work-From-Home possibilities and rotational shift work. This position is a six (6) months Termed Contract with the possibility of renewal.

State of the art working environment.
Subsidized breakfast, lunch, and snacks.
Petty expense support to cover internet, phone calls, and other reasonable requirements.
Access to the office gym and games room.

Role Responsibilities
Perform realtime monitoring of Application Performance Metrics, Payment, USSD and SMS traffic.
Proactively detect and resolve technical and non-technical challenges to avoid all types of system downtimes.
Assist in the management of Key Accounts issues.
Provide performance reports on Applications and Infrastructure.
Work with upstream providers (Payments, SMS, USSD) to ensure reliability and QOS.

About you:
Must be able to work from home with reliable internet connectivity and stable electricity.
Must own a functional laptop capable of meeting the demands of work.
Must be able to organize, interpret, structure and present data into useful information that provides context.
Must have experience in metrics and Monitoring systems such as Grafana, Nagios, StatsD etc.
Must have experience with relational Database Management Systems.
Must have knowledge of in-memory Databases, centralized logging, Linux system Administration and scripting language.
Must have knowledge of USSD, SMPP and other SMS related technologies

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