Wekplace is a leading online employment marketplace and a virtual Human Resources services provider for companies. We modernize the way companies manage people, from the way they recruit, onboard, develop talent, pay, retain, and build a company culture. We currently operate in Kigali – Rwanda, and Accra – Ghana.
We are looking for a responsible Personal Assistant to the Business Manager of our Client when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.
Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful since youll often be acting as a liaison between managers, employees, and customers.
Assist the Business Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g. sales processes, orders, and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets, and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products
Create reports, analyze and interpret retail data, like revenues, expenses, and competition
Make sure all employees adhere to the companys policies and guidelines
Act as the managers representative and set an example for our staff.
Gross Salary Range: GHS2000.00 – GHS 1300.00
Excellent command over Microsoft Excel
Proven experience as a Retail Assistant Manager or similar position
Experience with performance evaluation processes
Familiarity with financial and customer service principles
Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics
Proficient user of MS Office (MS Excel in particular)
Leadership and organizational abilities
Interpersonal and communication skills
Flexibility to work in shifts
BSc/BA in Business Administration or relevant field; MSc/MA is a plus
At Wekplace we do take our qualifications seriously, hence candidates who do meet the stated qualifications are may be rejected. Always remember Wekplace does not require any payment from job applicants whatsoever during our hiring process. Please ensure your information is been well displayed in the forms before submitting it. Wekplace is an equal opportunity employer and all qualified applicants will receive consideration for employment. Kindly call/WhatsApp (+233) 0302959356 for follow-ups, inquiries, or reports or visit www.weklace.com to know more about us.