Oral Genealogy Quality Assurance Specialist

Full Time Greater Accra IJM
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Deadline: 17/02/2021
Qualification: Degree
Work Experience: Experienced

PURPOSES

The FamilySearch Records Operation Center (ROC) is working on reviewing of records from across Africa. Much of the work will be to support the oral genealogy program. The purpose of this is to ensure that information collected are quality products, from the right source and has all the required information needed. This is a one-year contract position located in Accra, Ghana.

RESPONSIBILITIES

Review and submit evaluated records (oral and digital)
Communicate feedback with contract organizations on what is discovered in file reviews
Track and analyze reports
Listen, review and evaluate audio recording
Regular reporting to management and organization on individual progress and ROC results
Assist in various special projects for FamilySearch International in the Africa West Area
Attention to detail, good communication skills (English and French), internet search skills, and deductive reasoning
Support team members in analyzing issues with submissions
Train additional staff positions for their positions
Receive, prepare and ship packages
Contribute to process improvement for Africa region patron services
QUALIFICATIONS

Member of the Church of Jesus Christ of Latter-day Saints worthy to hold a current temple recommend
Detail oriented – able to look for and find slight differences in the data
Deductive reasoning
Understand oral traditions, oral histories and oral genealogy
Internet search and good typing skills (At least 40WPM)
Fluency in written and spoken English & French languages of West African Countries (Essential)
A passion for family history and experience finding your own ancestors is desired
Excellent oral and written communication skills
Strong technical capabilities with the ability to learn new software and web application quickly and train others
Familiar with Microsoft Excel
Able to schedule and monitor project progress, production work flow
Office management or production environment management experience
Must be a Pathway Connect, BYU-I online student or graduate, or PEF recipient
POSTING NOTICE/MORE INFO.

Please Note: All positions are subject to close without notice.

Find out more about the many benefits of Church Employment at http://careers.churchofjesuschrist.org.

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  • Salary: $Confidential
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