Operations Manager for Beaumont People

Full Time Northern Region Beaumont People
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On behalf of our client, Beaumont People are seeking an experienced and confident Operations Manager, to lead a high performing team for a reputable company in Fundraising – North Sydney!

Our client is a leader within the fundraising industry, providing outstanding telephone fundraising for some of the most purposeful campaigns on behalf of charities across Australia and New Zealand. You will be leading a successful fundraising team, who have raised millions of dollars for incredible causes.

Your Responsibilities Will Include

Lead 3 x Team Leaders (Contact Centre), Sales and Operations team
Coach, develop, mentor and manage the team maintaining their reputation for outstanding service and high quality fundraising
Manage multiple campaigns at one time
Collaborate with the senior management team to execute contact centre strategies and strategies for the business
Head of implementing and organising company processes and procedures
Implement training and development programs
Conduct regular performance reviews and quarterly appraisals
Be part of the recruitment process, onboarding skilled fundraisers
Rostering and scheduling
You will have:

Proven Contact Centre and Operations Leadership experience
Ability to multitask several projects at one time
Experience using: Contact Space, Trello, Xero
Proficient in Microsoft applications
Be a skilled communicator – both verbal and written
Be ethical, meaningful and honest
What they will provide:

Opportunity to work on behalf of some incredible causes
Work within a collaborative and fun working environment
Ability to work with an organisation that trusts and empowers their employees
Salaries kept within market
Flexible work hours
Relaxed dress code

If You Have a Passion To Work With An Organisation That Helps Make a Difference In The World And Fit The Above Criteria, APPLY NOW Or You Can Contact Me Here


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