Monitoring and Evaluation Coordinator Summary
The Monitoring and Evaluation Coordinator at Operation Smile will report to the Country Manager and work in close collaboration with relevant programmatic technical advisers and counterparts.
The Monitoring and Evaluation Coordinator ensure that quality data are available to program teams to guide decision making.
They will work collaboratively with the headquarters to support in collecting data for global Theory of Change outputs and seek ways to align country projects to these.
Essential Functions of the Monitoring and Evaluation Coordinator
Data Collection and Reporting Coordination:
Ensure that field-based and facility M&E data volunteers have the tools, access, and training necessary to perform their duties optimally.
The Monitoring and Evaluation Coordinator will support in problem-solving challenges.
Engage program teams on a weekly basis to discuss challenges with data collection, analysis, and reporting.
Prepare and develop systematic and realistic M&E implementation plans that outline processes for the capturing of quantitative and qualitative data.
Report on project performance indicators with inputs from the programs team finalized for approval by the Country Manager.
Coordinate the implementation of baseline surveys.
Review and adapt existing, or develop new, project reporting templates that facilitate the effective collection of data and aggregation of information.
Compile data from all Operation Smile Ghana projects ensuring data is at the agreed levels of quality standards.
The Monitoring and Evaluation Coordinator will aintain effective information databases for projects.
Compile reports and verify data, validating the accuracy of reports generated from projects.
Prior to submission to donors on a quarterly and annual basis or as directed by the Country Manager.
Provide facility-level M&E reports to the program on technical focus areas (i.e. key populations, AGYW, etc)
Data Quality Improvement:
Conduct monthly data quality assessments/audits to identify data quality improvement and training needs.
The Monitoring and Evaluation Coordinator will develop facility data quality improvement project plans.
Work closely with the data collection volunteers, and Technical Advisors to implement data collection and data quality improvement plans.
Measure and report data quality improvement project progress and outcomes
Support the Country Manager on regular data quality drives, setting targets to reduce data capturing and reporting mistakes.
Provide supportive supervision on data entry and capturing processes to the M&E Data Collectors
Data Analyzing and Reporting for Program Performance Improvement
Support the managers and advisors in the evaluation and documentation of qualitative and quantitative performance measures at quarterly and yearly intervals
Investigate and resolve queries regarding reporting from all programs and activities.
Regularly analyze data trends at the facility level to identify patterns observed, preparing monthly reports to Country Manager and program teams.
Prepare high-quality reports and disseminate findings to the program teams to support evidence-based decision making relating to activities and focus areas.
Support to Program stakeholders
Key stakeholder management and support is with regards to the Speech on Wheels Project team, University and other Hospital and Health stakeholders
Collaborate with the Country Manager to resolve any difficulties with program activities and program compliance.
Contribute to the development of guidelines and standards for the implementation, monitoring and evaluation of all project interventions.
Ensure adherence and compliance with relevant norms and policies.
Actively identify successful activities and interventions and work with the Country Manager, develop lessons learnt and document these.
Organize and coordinate regular lessons, learnt workshops to contribute to knowledge sharing and improved data-driven decision-making.
Facilitate implementation of key community capacity building initiatives to ensure community-based monitoring and evaluation.
Minimum Qualifications and Experience Required
A minimum of a 3-year Diploma/Bachelor’ degree in development-related subjects (preferable)
Or A minimum of 3 years experience in monitoring and evaluation of development programs
Good knowledge of programme and Project Cycle Management and Development
Communication and analytical skills
Exposure to at least one of the health information System
Proficiency in Excel, Word, Powerpoint: SPSS MS Access, STATA, Excel, or other statistical software package desired
A certified qualification in Program and Project Cycle Management and Development
Exposure to at least one of the health information systems
Attention to detail.
Analysis and Problem Solving
The high degree of accuracy in handling and managing statistical data.
Oral and written communication
Planning and organizing
Good judgement capabilities
Ability to provide coaching and mentoring to junior staff.
Associated duties which can be reasonably considered to be part of the job shall form part of the job responsibilities.
Additionally, an employee may be allocated to other temporary duties or new projects if these are consistent with the mission of Operation Smile and his/her skills and experience.
The Monitoring and Evaluations Coordinator must always act with professionalism and must maintain the confidentiality of the privileged management and donor information.