Manager, Devices

Full Time Greater Accra MTN Ghana
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State: Accra, Ghana
Country: Ghana
Deadline: 26/02/2021
Qualification: Degree
Work Experience: 5 Years
Career Level: Mid-level
Industry: Telecommunication

Manager at MTN Job Summary

The Manager at MTN Ghana will Manage and drive devices to gain competitive advantage. Contribute to setting device plans & targets and manage the Implementation of devices strategies to deliver the business promise

Key Tasks:

The role will be accountable to achieve the following objectives:

Identity opportunities for device revenue generation, segment device needs & help maintain competitive lead by coordinating with Segment Managers to implement strategies to grow device revenue.

Work with OEMs to maximise MTN device acquisition plans.

Implement device strategy & plans to improve Mobile Broadband offers.

Ensure after sales support for all device types; LV, MV & HV devices.

Liaise with Sales & Distribution to implement mobile broadband device offerings and activations.

Constantly identify opportunities to drive devices including rural penetration in collaboration with Sales & Segment to develop a plan for rural data.

Manage the monitoring and reporting on 2G & 3G performance

Understand and monitor consumer and industry trends on all device related services (mobile broadband, etc.).

Launch all devices and monitor the life cycle of each one and make recommendations where necessary.

Work with Marketing Service to manage the measurement & evaluation of product quality.


MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success.

The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates.

The Marketing Di and Forensics Services Division must therefore ensure successful delivery in the context of:

Dynamic and highly competitive telecommunication & ICT industry

Highly regulated environment

Regionalization structure implication

Performance driven environment

developing sophisticated Client base

Diverse cultural environment

Active Media Engagement & Brand Reputation


A Degree in Business Administration OR Information Technology.


Minimum of 5 years’ experience in area of specialisation in a medium to large organization; with 3 years supervising/managing others

Professional/Technical competencies:

Understanding of external best practice in telecommunication
Understanding business needs of the Ghanaian market
Project Management and Cross Functional Working Skills
Interpretation of IT/Technical systems/architecture.
Device management.

Skills / physical competencies:

Ability to manage own time and workload and juggle conflicting priorities

Demonstrate evidence of influencing and coaching skills

Professional approach with a can do attitude

Courage Skills- Manages self and team performance, good conflict management, takes and manages accountability

Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently

Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports

Personal Skills -Trustworthy, integrity and ethical in dealings

Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively

Organisational Positioning Skills – Good written and verbal communication, commitment to the organization

Strategic Skills – Global thinker, Analytical thinking and Problem-solving abilities.

NB: The Incumbent must always maintain strict confidentiality

Kindly indicate the Vacancy number MTN-MKT-ADTRACK0006 as email subject to avoid disqualification.

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