Knowledge Management Coordinator Summary
This Knowledge Management Coordinator at Opportunity International will support the Program Management, Operations, and other teams to attain project goals.
Knowledge Management Coordinator Details
The Knowledge Management Coordinator will be supporting others inside the team or the broader network with presentations, reporting, proposal-writing, and so on.
The Knowledge Management Coordinator role requires discernment in the handling of information, relationships, and projects.
Knowledge Management Coordinator Primary Responsibilities
Develop high-quality outputs in a consistent, timely fashion.
Establish appropriate outputs. Strategize with the broader Program Management, International Business
Development (IBD), Philanthropy Teams and OI-US/Network stakeholders as needed to target appropriate
audiences and establish output forms.
Develop papers and other knowledge outputs. Produce persuasive, high quality, evidence-based research outputs by
deadlines that accurately and clearly communicate learnings for desired audiences.
Create series of related, branded outputs. When relevant, establish ‘types’ of publications that follow a standard
format and create these as a branded series for enhanced dissemination.
Interface with American high asset and corporate donors and clients. Present research findings to American donors
(both individuals and corporate) and American corporate clients for whom we provide consulting services.
Facilitate dissemination and knowledge exchange
Shape KM outreach and dissemination strategy.
Lead outputs planning and tracking on an annual basis, consider new/ideal means of communicating information to
internal and external stakeholders.
Identify opportunities for Opportunity to publicly showcase technical expertis
e. Pinpoint relevant presentation opportunities and ideal speakers/topics within the Opportunity network. Draft and
submit proposals, liaising with stakeholders, and/or prepare presentations. Present/disseminate learnings as
appropriate to internal and external knowledge communities.
Advice on outreach and dissemination.
Advise within KM and to other Opportunity teams on appropriate venues and
methods for internal Opportunity outreach and external dissemination.
Facilitate network KM. Collaborate on sharing information across the network. Coordinate with, and further, various
knowledge management efforts across the Opportunity Network.
The Knowledge Management Coordinator will maintain KM key contact lists.
Analyze industry and network learnings. Generally, be looking for useful knowledge either within the network or in
the industry that would be useful for our operations, or the broader industry.
Represent Opportunity and network with stakeholders in events. Present findings, engage industry actors and glean
insights at various industry meetings and events.
Manage and conduct complex research projects
Analyze projects. Assess what kind of research, analysis, and/or assessments are needed (e.g. impact evaluations, cost-benefit analyses, surveys, etc.).
Design research. Based on Opportunity-US’s (OI-US) learning deliverables agenda, design best-practice research
that meets stakeholder output, cost, and timeline requirements.
Engage appropriate stakeholders.
Work with internal and external researchers (domestic and international, long-
distance and in-person) as necessary to ensure project completion.
Conduct research/Gather data. Implement research activities (domestic and international, long-distance and in
person) in a manner that navigates the needs of various stakeholders.
Design and implement comprehensive research programs and/or evaluation systems. Develop research plans for
larger, longitudinal projects that take into account key monitoring and evaluation objectives, along with the strategic
Develop new research methods. When appropriate, leverage expertise to design and adapt research methodologies
that are most practical and cost-effective for our organizational and/or programmatic context.
Contribute to Knowledge Management strategy, resource mobilization, and project design
Support KM strategy. Participate in KM strategic planning sessions, contribute to KM strategic and annual planning
processes, outputs tracking, and documents
Support Project Development. Work with KM Director and fundraisers to identify roles for KM in upcoming
proposals, and once funded to develop research and evaluation project parameters and output specifications
that meet donor expectations and fit within budget and timeframes.
Assist in Broader KM Activities
Provide reporting assistance. Provide editorial support in developing technical donor reports; write final reports and
ensure consistency with other papers/materials produced.
Donor development assistance. Represent Opportunity with donors and broader microfinance and/or development communities as needed.
Technical proposal development assistance. Research, develop and write concept papers and proposals for targeted
technical donors; coordinate proposal development with appropriate Network, regional and IBD staff; analyze
potential external partnerships.
Knowledge Management Coordinator Qualifications
Bachelor’s degree required Master’s preferred in a relevant field; research or evaluation background preferred.
5-8 years of experience in international development and/or research especially in agriculture, education, or
Experience in effectively managing multiple priorities simultaneously and meeting deadlines; Ability to work well
under the pressure of deadlines.
Strong analytical and research skills; attention to detail and accuracy; strengths in qualitative research important;
statistical research capabilities a plus.
Core skills that are relevant to development research and a sound understanding of development themes.
Enjoys multi-disciplinary learning and activity; adept at quickly picking up knowledge, methods, and skills across a variety of fields; a willingness to engage new fields of learning.
Excellent written and verbal communication skills in English with the ability to understand cultural and demographic
target language nuances; experience in editing/layout and eye for graphic design a plus.
Experience working effectively across teams and handling complex multi-stakeholder relationships. Able to present
and guide meetings with corporate clients in the United States.
Strong ability to communicate and manage relationships and work cross-culturally; experience/interest in Africa, LatAm, Asia [especially India] a plus.
Ability to work independently and as part of a team to fulfil projects.
Willingness to travel 25% of the time (domestic and international).
Commitment to the vision and mission of Opportunity International.
Demonstrated professional flexibility, creativity, initiative.
Fluency in Spanish is a plus.
Interest in, and experience in, education a plus.
Experience in fundraising is a plus.
About the Organization
Opportunity International was founded in 1971 and exists to bring about a measure of justice, dignity and purpose
for families living in poverty. We do this by supporting local microfinance organizations that provide innovative
financial solutions to empower people, create small businesses and build vibrant communities.
This year, we are celebrating 50 years of Opportunity.
We serve 12 million hardworking entrepreneurs in 28 countries around the world and have big plans for the world:
a world without poverty where people can live with dignity and purpose.
Our clients have ambitious dreams for their futures but lack the opportunities needed to make those dreams a reality.