Why is this role important…
Our clinical operations team is at the core of our solution. Our work at Craft Education is in making sure that caregivers/educators get the right training and support in order for caregivers (our partners) to effectively identify treatment goals and take the right steps/interventions, based on evidence-based practices to achieve the identified goals for their children with behavior deficits.
The clinical operations teams main goal is to build the capacity of parents and educators in the best behavior therapy practices that work for them and their children and develop effective and individualized treatment plans that will help children with behavior deficits build communication and social skills to thrive.
This role is a unique opportunity to become part of the exciting field of Autism treatment. Cases of autism are increasing in Africa at a fast rate with the rapid growth of the population leading to an increased need for effective treatment. The behavior therapy specialist will tap into the most advanced and proven treatment methods to provide support to caregivers in order for them to assist their children to make meaningful gains in their development. In addition to impacting the lives of millions of children in Africa, this person will have the opportunity to become a certified behavior therapist through our training programs.
What youll do at Craft Education…
Provide training and support services in behavior therapy practices to caregivers and educators through a series of phone calls.
Assist caregivers and educators identify behavior intervention/treatment goals and guide them on how to take the right steps to achieve those identified goals during the course of a learners treatment.
Ensure consistent data collection for treatment planning and liaising with the clinical operations team to ensure effective design and implementation of treatment plans.
Assist in recruitment and on-boarding of new clients.
Provide administrative support to ensure optimal functioning of teletherapy platform
Building your career as a behavior therapist through our internal training and certified external training programs.
What we are looking for…
There is no need for prior experience in this role. So far as you care about children, especially children with special needs and open to learning, we would love to work with you.
Undergraduate degree in Psychology, Special Needs Education, Child Development or a related field.
What will help you succeed
Exceptional verbal and written communication skills demonstrated through emails, phone calls, and internal meetings.
A high degree of empathy and a love for children. The learners are our bosses.
Initiative to work independently and at the same time working collaboratively across teams
Resilience and commitment to problem-solving and building strategies to find solutions to solve the needs of our caregivers, educators, and learners.
Comfortable handling constructive feedback
Love supporting people and connecting well with others. Empathy for not only your team but for our caregivers and educators.
Flexibility and adaptability with the ability to organize with different structures.
Able to work efficiently within a high-pressure environment
Skill in reviewing and analyzing reports; strong reporting skills to evaluate provider performance and satisfaction
Exceptional time management and prioritization skills
Where will this role be located
This position will report directly to the Head of Clinical Operations.
?About Craft Education
Craft Education is a social enterprise based in Accra, Ghana that is developing Africas first teletherapy (SaaS) platform that delivers evidence-based behavior therapy like applied behavior analysis (ABA) therapy sessions from a live therapist in the home through simple instructional videos, voice calls and messaging services through mobile devices.
Families receive personalized therapy sessions on our platform through a series of instructional videos on therapy programs/modules and weekly phone call sessions from a live certified therapist, who coach caregivers on ABA techniques, review the progress of children and address any issues or questions that caregivers or educators may have.
Additionally, families have access to in-school support for educators when children are enrolled in school, educational resources, and counseling services.
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