IT Support Technician Global IT Team

  • Full Time
  • Greater Accra
  • Applications have closed
  • Full Time
  • Greater Accra
  • Applications have closed

German Sparkassenstiftung

German Sparkassenstiftung

State: Accra
Country: Ghana
Deadline: 10/11/2021
Qualification: Degree
Work Experience: 5 Years
Career Level: Mid Career
Industry: NGO

IT Support Technician Global IT Team

The IT Support Technician will be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines.


German Sparkassenstiftung für international Kooperation has a partnership project with the Ghana Association of Microfinance Institutions Network (GHAMFIN) and the Ghana Co-operative Credit Union Association (CUA).

The overall goal of the partnership is to Strengthening Co-operative Credit Unions and other Microfinance Institutions in providing financial services in Ghana”.

III. PURPOSE OF ROLE/POSITION SUMMARY

The IT Support Technician will be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines.

Also responsible for controlling and evaluating IT and electronic data operations and supervise the implementation and maintenance of our company’s computing needs.
As part of the global IT Team, the IT Support Technician will work closely with his/her colleagues around the world to support the global IT System of the German Sparkassenstiftung.

IV. SCOPE OF WORK

t, often remotely
• Administrate the work environment and part of a SharePoint Platform
• Working with the Global IT team to implement digital improvement
• Train non-technical workers on the business’s information systems
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Provide technical support to the Ghana project.

V. QUALIFICATIONS

Applicants for this position should possess the following professional experiences and soft skills:
• Bachelor’s Degree in computer science, MIS or similar field with 3 to 5 years of progressively responsible work experience directly related to the duties and responsibilities specified.
• Expertise and interest in working in an IT environment
• High level of end-user focus and strong end-user support
• Proven experience on Windows 10 and Office 365 environment
• Ability to independently analyze and troubleshoot IT problems
• High level of intercultural communication and teamwork
• French & German language will be an added advantage.

VI. OUR OFFER
• Competitive salary, statutory tax payments and health insurance.
• Diversified work environment in an international development cooperation.
• Initial one year contract with possible renewal

Kindly send your application letter, CV and Certificates to hr-westafrica@sparkassenstiftung.de

Subject of email: IT Support technician

Deadline for submission is 22.10.2021

Note: Consider your application unsuccessful if you do not hear from us three(3) weeks after the


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