IT Demand Engineer GDS Africa

State: Accra, Ghana
Country: Ghana
Deadline: 21/09/2021
Qualification: Relevant Certificate
Work Experience: 3 Years
Career Level: Entry Level
Industry: ICT

IT Demand engineer Role Summary

The IT Demand Engineer at GDS Africa will execute activities related to the integration of software programs and applications into organizational information systems

IT Demand Engineer Integration Areas

IT related nodes with in GSM space
Mobile financial service

IT Demand Engineer Responsibilities

Responsibility includes the documentation and working with 3rd party systems and applications vendors.

Ensuring quality and timely delivery of integration task.

IT Demand Engineer Context:

Highly dynamic and competitive telecommunication industry
Innovation driven industry
Global technology trends and advancements
Approved IT Standards and Practices
Diverse Cultural environment
Regionalization structure implication
Performance driven environment

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

Key Tasks:

Collaborate with technology team members, end users, and other stakeholders in the testing of new software programs and applications.

Ensure that any new software integration into the organization systems meets functional requirements, system compliance, and other specifications.

Coordinate with 3rd party vendors and internal stakeholders for successful testing (SAT, IAT and UAT) integration projects

Coordinate with 3rd party vendors and internal stakeholders for successful go-live following policy

Documenting all integration project implementation activities to ensure smooth support of the business

Performing other tasks that may be assigned to the post, based on the job requirement.

Responsibility towards:

Line Manager -Manager IS Demand

Direct Reports, Not Applicable

Matrix Reports, Not Applicable

Key Customers, Manager IS demand, Senior Manager Service Delivery, Other IS Departments, Marketing, All other Divisions

Key Suppliers, Other IS Departments, All other Divisions

Relations, etc. All other Divisions

Minimum Requirements


Computer Engineer / Computer Science Degree.
Possessing ITIL and other software and system certification


2 years of relevant IT experience

Telecoms experience necessary

Sound knowledge of GSM and Telecom Elements.

Application Architecture and System Integration

knowledge of system testing and software quality assurance best practices and methodologies


Good knowledge in database administration, policies and procedures

Knowledge in programming language, software application installation and administration

Good knowledge in the following systems: VB6/.NET, Oracle and SQL Script.

Good knowledge in UNIX/LINUX System Administration

Very Good Knowledge System integration & Architecture design

Very Good knowledge of product and service life cycle

Very Good knowledge OSS,BSS,MFS and ICT

Very good knowledge Customer Management process and Systems

Skills / physical competencies:

Commitment to the Organization

Teamwork & Cooperation

Customer Focus

Taking the Initiative
Analytical Thinking, Problem solving and analytical abilities.

Strong interpersonal and communications skills.
Team building abilities
Ability to function under pressure.
Ability to think and articulate thoughts logically
Ability to Multitask

Behavioural qualities:

Team Player

This position is for a 6 month contract to be extended based on performance.

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