IT Demand engineer Role Summary
The IT Demand Engineer at GDS Africa will execute activities related to the integration of software programs and applications into organizational information systems
IT Demand Engineer Integration Areas
IT related nodes with in GSM space
Mobile financial service
IT Demand Engineer Responsibilities
Responsibility includes the documentation and working with 3rd party systems and applications vendors.
Ensuring quality and timely delivery of integration task.
IT Demand Engineer Context:
Highly dynamic and competitive telecommunication industry
Innovation driven industry
Global technology trends and advancements
Approved IT Standards and Practices
Diverse Cultural environment
Regionalization structure implication
Performance driven environment
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
Collaborate with technology team members, end users, and other stakeholders in the testing of new software programs and applications.
Ensure that any new software integration into the organization systems meets functional requirements, system compliance, and other specifications.
Coordinate with 3rd party vendors and internal stakeholders for successful testing (SAT, IAT and UAT) integration projects
Coordinate with 3rd party vendors and internal stakeholders for successful go-live following policy
Documenting all integration project implementation activities to ensure smooth support of the business
Performing other tasks that may be assigned to the post, based on the job requirement.
Line Manager -Manager IS Demand
Direct Reports, Not Applicable
Matrix Reports, Not Applicable
Key Customers, Manager IS demand, Senior Manager Service Delivery, Other IS Departments, Marketing, All other Divisions
Key Suppliers, Other IS Departments, All other Divisions
Relations, etc. All other Divisions
Computer Engineer / Computer Science Degree.
Possessing ITIL and other software and system certification
2 years of relevant IT experience
Telecoms experience necessary
Sound knowledge of GSM and Telecom Elements.
Application Architecture and System Integration
knowledge of system testing and software quality assurance best practices and methodologies
Good knowledge in database administration, policies and procedures
Knowledge in programming language, software application installation and administration
Good knowledge in the following systems: VB6/.NET, Oracle and SQL Script.
Good knowledge in UNIX/LINUX System Administration
Very Good Knowledge System integration & Architecture design
Very Good knowledge of product and service life cycle
Very Good knowledge OSS,BSS,MFS and ICT
Very good knowledge Customer Management process and Systems
Skills / physical competencies:
Commitment to the Organization
Teamwork & Cooperation
Taking the Initiative
Analytical Thinking, Problem solving and analytical abilities.
Strong interpersonal and communications skills.
Team building abilities
Ability to function under pressure.
Ability to think and articulate thoughts logically
Ability to Multitask
This position is for a 6 month contract to be extended based on performance.
To apply for this job please visit www.linkedin.com.