IT Coordinator Job Summary
CARE is a global leader within a worldwide movement dedicated to ending poverty. Our mission around the world is to save lives, defeat poverty and achieve social justice.
Our Core Values describe who we are, what we do, and how we do it.
We believe in urgent action, innovation, and the necessity of transformation within the world and our own organization.
We are accountable to the people and partners we humbly serve, transparently sharing our results, stories and lessons.
We know that by embracing differences, actively including a variety of voices, and joining together we can solve the worlds most complex problems.
We believe in the equal value of every human being and the importance of respecting and honoring each individual; we know that change happens through people.
We challenge ourselves to the highest levels of learning and performance, tapping the best of human spirit to create impact.
IT Coordinator Job Description
Cooperative for Assistance and Relief Everywhere (CARE), Inc. doing business as CARE International in Ghana is seeking a dynamic, bold and creative problem-solver to oversee our Information Technology (IT) systems.
The IT Coordinator candidate we seek will bring passion and initiative to her/his role and contribute to the achievement of CAREs vision, mission and strategic goals for Ghana.
We offer an inclusive and energetic work environment with opportunities to thrive and grow through initiative and participation in our local, regional and international networks. We are committed to advancing gender equality and diversity in the workplace and to growing our pool of young talent.
IT Coordinator JOB PROFILE
The successful candidate will manage CARE International in Ghanas IT systems working in close collaboration with the CARE USA Digital Team to ensure the development and use of IT resources in the Country Office (CO) is aligned to organizational policies and strategies. The incumbent will:
Institute / standardize protocols for the use of IT across departments and projects
Advise management on the most suitable IT choices for operational efficiency and effective programme delivery
On-board, train and refresh staff members to maximize safe use of IT resources
Act as the link between end users and higher-level support
Install and configure software and hardware (computers, printers, VOIP, servers, etc.)
Monitor system and network performance and security
Perform troubleshooting, repairs and data restoration
Perform maintenance activities (e.g., backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality
Required Skills or Experience
IT Coordinator Knowledge
Solid knowledge of IT systems, networks and applications
Understanding of TCP/IP protocols and LAN/WAN configuration
Excellent knowledge of Office 365 apps and environment
Proven experience as IT coordinator or similar role
Experience in network management and remote help desk support
Prior experience in an international organization a plus
Strong client-centred communication and interpersonal skills
Excellent organizational and coordination abilities and attention to details
Ability to keep abreast with IT sector developments and apply learning to improve systems and operations
Willingness and ability to take initiative and translate ideas into action
Strong sense of integrity and commitment to excellence
BSc/BA in information technology or computer science is preferred.
We will consider years of practical experience in lieu of a degree.
Certification (CompTIA Network+, CompTIA Security+, CCNA, MSCE or similar) is a plus
How To Apply
Submit your application (CV and cover letter) via email to [email protected] with IT Coordinator Application in the subject line.
Submission deadline is Tuesday, 09 March 2021.
Applications will be reviewed and shortlisted on a rolling basis and only shortlisted candidates will be contacted for interviews.
CARE has zero tolerance for fraud and corruption. We DO NOT collect fees or request financial information from job applicants at any stage of the recruitment process. If you are asked for payment or experience any irregularities during this process, please report your concerns anonymously via https://secure.ethicspoint.eu/domain/media/en/gui/100612/index.html.