Information Technology Assistant Summary
John Snow Incorporated (JSI) seeks to engage the services of Information Technology Assistant in Tamale, Northern Region.
Information Technology Assistant Responsibilities:
Assist management in the implementation of IT policies, procedures and protocols across the program.
Repair PC/Laptop with minor faults to ensure computers work at all times
Manage Network to enable flow of data transmission and communication.
Advice on procurement of IT equipment and accessories
The Information Technology Assistant will keep inventory of all IT equipment.
Maintain and troubleshoot the IT equipment e.g. printers, copiers, phones, cameras and LAN/WAN infrastructures.
Perform computer operation functions such as end-of day processing, backup, recoveries, and network support.
Set up, administered and maintained Microsoft Windows and Internet gateways, including liaising with outside agencies and
consultants as necessary.
The Information Technology Assistant will provide help desk support to all staff users,
Install and maintain computer hardware for server and client processors
Design, implement and use proxy servers.
Administer shared data connectivity resources for all terminals.
Diagnose, troubleshoot and solve PC and laptop hardware and software faults.
Install and maintain software including operating systems and applications.
Provide technical assistance to system users to ensure uninterrupted business operations.
Support related budgeting, procurement and operational matters.
Provide support to staff in computer applications, in particular Microsoft Office as needed.
Information Technology Assistant Qualifications
Information Technology Assistant Qualification, Skills or Experience
A Bachelor’s Degree in Computer Science, Engineering, Business Administration, Management or a relevant field
Must have 4 to 5 years of progressively responsible experience in IT.
Must have demonstrated experience managing IT systems in an NGO environment
A team player who demonstrates patience, flexibility and honesty.
Must have IT related experience on a USAID-funded project
Be willing and able to meet tight deadlines
A self-starter, who is able to plan and manage his/her own work, takes initiative and strives to meet deadlines.
Be able to work in a multicultural environment.
Excellent English language skills, both written and spoken with strong presentation skills.
Salary commensurate with experience.
Interested candidates should submit their resumes and cover letters online by 08/04/2021.
About JSI, Partners and the Project
USAID Advancing Nutrition is USAID’s flagship multi-sectoral nutrition project, led by JSI Research & Training Institute, Inc. (JSI), and a diverse group of experienced partners.
Launched in September 2018, USAID Advancing Nutrition implements and provides technical support to nutrition interventions
across sectors and disciplines for USAID and its partners.
The project’s multi-sectoral approach draws together global nutrition experience to design, implement and evaluate programs that address the root causes of malnutrition.
Committed to using a systems approach, USAID Advancing Nutrition strives to sustain positive outcomes by building local capacity,
supporting behaviour change, and strengthening the enabling environment to save lives, improve health, build resilience, increase economic productivity and advance development.
From 2020 – 2022, USAID Advancing Nutrition will provide technical support and assessment services to advance the Government
of Ghana’s efforts to improve equitable delivery of quality services that promote household resilience and early childhood growth and development.
Technical services provided through USAID Advancing Nutrition will strengthen national and local government planning in
Northern Ghana and stimulate the development of multisectoral solutions to the most pressing food security and nutrition problems.
The portfolio will encompass activities funded by USAID/Washington as well as the USAID Ghana Mission.