Head of ICT

Full Time Greater Accra Region National Banking College

Head of ICT

National Banking College is seeking to recruit Head of ICT in Accra, Ghana this October 2020.

Head of ICT Main Duties and Responsibilities

• Support the development of National Banking College’s ICT strategy, including solutions and opportunities to improve training delivery and business performance
• Develop, implement and update ICT-related infrastructure, making capacity recommendations for improvement of the capacity of local ICT systems in support of ongoing business operations & future requirements
• Ensure that the NBC meets legal and contractual obligations relating to ICT resources, systems, services, and usage, complying with legislative requirements, (e.g. data protection, safeguarding and licensing requirements)
• Ensure security of data, network access and back-up systems
• Manage troubleshooting, system backups, disaster recovery and provide expert support whenever necessary
• Liaise with external bodies, contractors, and service providers in the provision of effective and efficient ICT services
• Manage information security of the college
• Coordinate ICT training for staff, including provision of documentation and user guides
• Liaise with senior management to create a vision and development plan for ICT that supports NBC’s initiatives and priorities
• Ensure a robust disaster recovery plan for ICT services and failover procedures with an effective business continuity plan (BCP)
• Manage all ICT-related projects: digitization & digitilization strategies
• Implement and maintain a knowledge management and learning management system
• Provide required IT related support for social media management

Head of ICT Training Expectations

• Coordinate the design, development and delivery of quality ICT training programmes with attention to relevant course content
• Monitor and evaluate ICT training programmes of the College for relevance
• Design and customize internal and external customer experience

Qualification Required and Experience of the Head of ICT

• A minimum of a master’s degree in computer engineering, management information systems or other related field
• PMP or Prince 2 certified
• IT qualification or certification eg CISCO (CCNA) Microsoft (MCP) (MCSE), (MCSA)
• Demonstrated exposure and passion for learning and development in the banking industry
• Must have held a senior management position for a minimum of 5 years
• Must have managed the deployment of management information systems for practical use by stakeholders
• Knowledge of the financial sector, local/international or both and emerging the banking systems

Competencies / Knowledge & Skills

• Proven experience as ICT Manager
• Expertise in facilitation and presentation to adult learners
• Organizational and project management skills
• Leadership and communication skills and a proven ability to motivate, coach and develop staff
• Flexible, adaptable and efficient
• Sensitivity and awareness of confidentiality requirements

Also see these new October Jobs in Ghana Today:

Administrative Officer

Deputy General Manager

Technical Assistant

Account Manager

Airport Services Manager

Location: Accra

How To Apply For The Job

• Letter of Motivates stating achievements in relevant area of expertise
• Detailed CV with names of referees

Applications to be addressed to:


Closing Date: 13 October, 2020

Open chat
Chat with us