Head, Information Technology

Full Time Greater Accra Region Zormelo & Associates

Head, Information Technology

  1. Develops and implements the Group IT strategic plan and budget with prior approval from Management
  2. Create and maintain Information Technology & Management strategy in line with stakeholder needs and in keeping up with current best practice.
  3. Reviews KPIs of IT staff to align with IT strategic goals and ensures continuous evaluation of performance of the team for personnel development.
  4. Manages Group infrastructure (hardware and network) to ensure effective utilisation of systems and for excellent service delivery.
  5. Advices and reports to Management on all IT network, systems and infrastructure issues by escalating problems and recommends plans for resolution.
  6. Coordinates automation of identified manual processes for improvement in service delivery and ensures timely completion.
  7. Manages organization’s relationship with IT vendors and service providers by monitoring of service standards in line with signed SLAs.
  8. Plan and manage related system environment, design, acquisition, installation, operation, system administration and maintenance of corporate hardware and related operating systems.
  9. Ensures full implementation of organization’s IT policies, programmes and procedures by conducting regular reviews on policies in order to remain compliant to IT standards.
  10. Ensures absolute security for organization’s IT systems and suggests measures for improving IT security.
  11. Develop and maintain the Major Incident & Business Continuity plan for IT and to implement measures designed to safeguard the Information Technology and Management needs of the Group in the event of major incidents or disasters.
  12. Have oversight responsibility of all ICT projects to ensure successful implementation and value for money for the organisation.
  • Minimum of a Bachelor’s Degree in Computer Science, Computer Engineering or in a related field
  • Professional Certification in IT management is essential – ITIL, Cisco, ISO/IEC 20000  an advantage
  • Certification in Information Security Management preferred
  • Project Management Certification – Prince2, PMP, Agile will be an advantage
  • At least 3-5 years’ experience in supervisory role/managing IT Infrastructure and  Services (Operations, Systems and Development)
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Sound understanding of computer systems (hardware, software and networks, etc)
  • Proven experience in change management – IT Infrastructure and Services projects
  • Experience in controlling information technology budget
  • Experience in designing and implementing application architectures and code that are highly scalable, available, maintenance and performance
  • Experience in cloud technologies Skills
  • Must be analytical and problem solving
  • Excellent organizational and leadership skills
  • Excellent interpersonal relationship skills
  • Good communication skills – both written and verbal
  • Good facilitation skills

Zormelo & Associates is a Management and Development Consulting firm which works with both private and public sector clients to create world class companies and institutions through advisory services in human resources management, economic and social development projects and capacity building.

To apply for this job please visit app.ismartrecruit.com.

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