We are looking for a pleasant Front Desk Executive to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate should have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Keep front desk tidy and presentable.
Greet and welcome guests.
Answer questions and address complaints.
Answer all incoming calls and redirect them or keep messages.
Oversee sorting and distribution of incoming mail.
Prepare outgoing mail by drafting correspondence.
Monitor office supplies and place orders when necessary.
Keep updated records and files.
Take up other duties as assigned.
Proven experience as front desk executive or relevant position.
Familiarity with office machines (e.g. printer, photocopier etc.).
Knowledge of office management and basic bookkeeping.
Good knowledge of MS Office (especially Excel and Word).
Strong communication and people skills.
Good organizational and multi-tasking abilities.
Customer service orientation.
Higher National diploma (HND).
Nice to Have
Excellent typing skills.
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