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  • Full Time
  • Ghana, Accra
  • Applications have closed

Reputable Company

Job Description

Purpose Of The Job:

  • To ensure that all technical services in the region are effectively monitored and maintained in order to deliver excellent quality services to the customers.

Essential Functions And Responsibilities:

  • To handle faults related to Network Power Quality of Service (Generator Power, Grid Power, Hybrid solutions etc) KPIs and prescribe solutions and/or carryout timely corrective procedures to maintain the KPIs within the range in the company’s Set Objectives as escalated by Network Operating Centre.
  • To monitor and manage subcontractors on regional projects to ensure that subcontractor SLAs are met within the allocated region.
  • To implement Network and Service Installations as requested by the Customer O&M and Projects Departments.
  • To support domestic customers to perform field tasks (Eg. Surveys, Installations, Maintenance, BTS Site matters etc.)
  • To identify, build and manage Network Spare/Stock Inventories.
  • To compile and edit network data/information to maintain data/information accuracy and integrity

Other Duties And Responsibilities:

  • To implement and develop operational guidelines, policies in liaison with other units
  • To make weekly network reports.
  • To handle any other work related duties as assigned by the Manager and NOC.

Supervisory Responsibilities:

  • Supervise Site activities, and communicate with Management, sub-contractors, solving problems on time.
  • Contribute to streamlining operation and maintenance in general and fault handling in particular.

General Duties:

  • Any other duties that may be assigned.

Key Performance Indicators:

  • Well audited network for Power capacity requirements that guarantees future network and service expansions.
  • Timely carried out preventive and corrective Maintenance that met Network Availability, MTTR, and MTBF as per the agreed standard.
  • Prompt attendance to preventive, corrective and predictive maintenance in the area of operation.
  • To ensure AC power availability
  • To ensure DC power availability
  • Strict adherence to company’s H, S &W and absolute rules
  • Timely completion of all works in accordance to agreed standards and budget specifications.

Required Skills or Experience

  • Engineering Degree or Higher Diploma/ Equivalent (Electrical, Mechanical, Telecommunication)
  • At least 3 years’ experience in the Telecommunications/ Electrical industry.

Knowledge

  • Knowledge of Computer and Computer applications.
  • Knowledge of Network Power and Generator system.

Skills & Abilities

  • Good communication and analytical skills  
  • Creative and innovative thinking
  • High sense of Professionalism
  • Possesses High level of integrity
  • Has a high level of urgency in dealing with Network matters
  • Good trouble shooting skills
  • Good interpersonal skills
  • Ability to work with minimum supervision
  • Flexibility and willingness to work long hours
  • A positive work attitude and the ability to prioritize will be vital
  • High sense of urgency

Personal Attributes

  • Team player
  • Customer focused
  • Ability to work under pressure
  • Reliable and proactive
  • Ability to multi-task
  • Safety Awareness
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