Director of Business Processes and Solutions – West and Central Africa

Full Time Greater Accra Plan International

Director of Business Processes and Solutions – West and Central Africa
Date: 16-Nov-2020

Location: Multiple, Benin

Company: Plan International

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

The Opportunity

This role will help to drive Operational Excellence across the West and Central Africa (WACA’s) growing and complex portfolios. It will ensure continuous improvement across all the key management standards by providing strategic analysis on performance, supporting remediation, risk management and implementation of new solutions/initiatives for effective service delivery, contributing to Plan International’s global strategy In the West and Central Africa Region.

The Director of Business Processes and Solutions will bring critical analysis and insights which help to drive decisions related to strategy, growth, and operational efficiency within the organisation. S/he will maintain an organisation-wide perspective and support decision-making among WACA regional leadership. S/he will partner with other senior leaders within the region to strengthen Plan International’s programme performance by providing the key insights on strategy implementation to enable the organisation to determine progress towards our strategic ambition, ranging from strategic results frameworks to day-to-day operational excellence in fulfilment of the mandate of the Executive Director for WACA & Youth Empowerment, Movements and Campaigns.

The Individual

With strong business analytics skills in relation to business resources and solutions functional areas and experience of managing a workstream in a large transformation programme across diverse and complex organisations you will have experience in leading process re-engineering across diverse and complex organisations.

You will have a track record of identifying opportunities to remove cost and improve effectiveness and be experienced at liaising and translating between technology and business needs.

Your ability to lead and manage high performing teams in multi locations and results oriented management with the strategic agility to get things done will be key to the success of this role.

High financial literacy and ability to interpret and communicate complex data and reports and a clear understanding of the impact of decisions taken is imperative.

You will have proven capacity to analyse and understand complex situations and identify the core issues that need to be acted upon, strong interpersonal, communication and engagement skills and proven ability to handle conflict situations in a constructive manner.

Your ability to build multi-stakeholder consensus in relation to complex situations with conflicting interest and experience of working with, supporting and influencing at leadership levels will be key.

Location: Benin, Burkina Faso, Cameroon, CAR, Ghana, Guinea, Guinea Bissau, Liberia, Mali, Niger, Nigeria, Sierra Leone, Togo,

Type of Role: Two year fixed term contract

Reports to: Executive Director for West & Central Africa and Youth Empowerment, Movements and Campaigns

Salary: Competitive international salary and associated benefits

Closing Date: Friday 4th December

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

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