Customer Service Representative

Full Time Greater Accra PISTIS And Associates
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State: Accra, Ghana
Country: Ghana
Deadline: 07/05/2021
Qualification: Degree
Work Experience: 4 Years
Career Level: Mid-level
Industry: Commerce

We seek the services of four (4) Customer service Representatives for immediate employment. Applications and Cvs are requested from qualified candidates to fill these spots.
Kindly noted that all the requirements are important and only shortlisted applicants will be contacted.
Job Description
i. To assist players of online sport betting
ii. To sell the company’s product and to educate customers of new offers
iii. Handling customer support services by phone, live chats and other social media handles
iv. Monitors, maintains and respond to resolve player issues
v. Escalates player ticket issues to the appropriate supervisor
vi. Provides timely feedback to the Supervisor on service issues, player concerns etc.

Qualification
i. A first degree in any discipline
ii. A minimum of two (2) years’ experience in the online sports betting industry
iii. Knowledge in MS Office (Word, Excel and Power Point)

Skills
i. Customer focused
ii. Proactive
iii. Team player
iv. Communication Proficiency (oral and written)
v. Understanding of social media
vi. Problem solving and analytical skills

All applications must be sent to;

LOCATION: Plot No. C3, Avenue D
North Legon, Accra-Ghana.

TELEPHONE: +233544531434, +233307003447.

EMAIL: pistisandassociates@gmail.com

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To apply for this job please visit www.linkedin.com.

  • Salary: $Attractive
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