Cross Border Logistics Manager

  • Full Time
  • Greater Accra
  • Applications have closed
  • Full Time
  • Greater Accra
  • Applications have closed

Jumia Group

State: Accra
Country: Ghana
Deadline: 13/11/2021
Qualification: Degree
Work Experience: 4 Years
Career Level: Mid Career
Industry: Logistics

Cross Border Logistics Manager Summary

Jumia looking for talented Cross Border Logistics Manager with a passion for Africa to join our team and embark on our exciting journey!


Cross Border Logistics Manager

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders.

Jumia is committed to creating sustainable impact for Africa.

Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Cross Border Logistics Manager Main Responsibilities:

The Jumia Global (Cross Border Logistics) Manager will will work with logistic companies to provide End to End delivery of all Jumia global merchandise in line with agreed SLA and costs.

Work closely with our logistics providers to ensure top-notch End to End logistic from seller country to our warehouse;
Prepare all documents required for overseas shipments;

Work with our warehouse and logistics teams to reduce average delivery time to our customers;

Liaise with our Finance team to ensure all the invoices and payments done to our logistic providers;

Constantly improve our customer experience (packages, labels, delivery time etc.);

Coordinate with CXP to handle customer requests for Jumia Global items;

Work closely with all stakeholders of Jumia Global in the country (Content, Onsite, IT, Finance, CS, logistics, marketing) and in central JG operations (commercial and operations team).

Cross Border Logistics Manager Required Skills & Qualifications:

A Bachelor’s or advanced degree in supply chain discipline or related experience

Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.

Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.

Minimum 5 years total experience in sales, operations and/or vendor management, experience, preferably within distribution, transportation or customer contact operations is required

Demonstrated success in cross-functional, global project/program execution.
Process oriented, well-organized with a high level of attention to detail
Excellent communication and negotiation skills

Excellent analytical ability; ability to leverage analytical work into action-oriented reporting and plans of action.
Strong attention to details

We offer:

A unique experience in an international, entrepreneurial, yet structured environment

An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines

The opportunity to be part of a team full of talented people with the best backgrounds


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