Consumer Business Unit Director at Vodafone

  • Full Time
  • Greater Accra
  • Applications have closed
  • Salary: $Not Stated
  • Full Time
  • Greater Accra
  • Applications have closed
  • Salary: $Not Stated
State: Accra, Ghana
Country: Ghana
Deadline: 31/08/2021
Qualification: Masters Degree
Work Experience: 4 Years
Career Level: Mid Career
Industry: Telecoms

Consumer Business Unit Director

The Consumer Business Unit Director at Vodafone Ghana will shape the future direction of Vodafone’s voice, data, cash and terminal offers and revenues for consumers

The Consumer Business Unit Director is responsible for developing the revenue roadmap for segments, data, voice, cash and terminal business.

Using market and customer base insights to develop compelling offers to target customers

Identifying market trends, opportunities and risks to define future propositions and promotions that drive customer engagement

The Consumer Business Unit Director is responsible for the delivery of targeted revenues

Leading a team of high performing employees

Manage engagement with new and old customers

Ownership and management of the relationship with new and old customers and defining their enabling journeys.

Working with internal teams to deliver compelling and innovative customer propositions aligned with Vodafone`s core pillars of speed, simplicity and trust

Working with internal teams to develop agency briefs & research strategies (including focus groups, questionnaires, marketing

briefs and product descriptions)

Introduce innovative products and services

Developing a portfolio/roadmap of products & services for testing, implementation and roll-out that is within the marketing budget

and aligned to the overall marketing roadmap.

Liaising with internal teams to ensure all customer-facing touch-points are prepared to sell and support all new products and services

Working with Customer Value Management team to deliver a smooth handover of new products & services to in-life management

[introduction plus first 3 months]

Consumer Business Unit Director  Experience

Masters or Equivalent Degree in Marketing

Substantial experience in Consumer Marketing, Product or Brand Management or Strategic Planning

Experience in the Mobile Services Industry in Emerging Markets

Experience in the FMCG (Fast Moving Consumer Goods) industry in Emerging Mmarkets will be an advantage

Experience in delivering Marketing Insights and Leading Strategy within a Large, Complex Organisation

Substantial experience in Marketing, Project Management and Strategic Planning

Strong Leadership and Coaching Skills

Result-oriented able to recommend and take corrective action

Strong Commercial Acumen

Ability to work with Cross-Functional Teams

Strong execution skills with a proven track record of delivery

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

We actively encourage everyone to consider becoming a part of our journey.

About Vodafone Ghana

At Vodafone, we’re working hard to build a better future.

A more connected, inclusive and sustainable world.

As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drives us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Consumer Business Unit Director  Role Purpose

Shape the future direction of the company’s voice, data, cash and Terminal offering for Consumers, using thorough market insights

to target all consumer segments and deliver winning results.

A fantastic opportunity to be part of a winning team.

This is your chance to challenge and prove yourself in an exciting position for the world’s premier provider of total communications solutions.

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