Communication and Media Manager Ghana

Full Time Greater Accra WaterAid Ghana
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Deadline: 24/02/2021
Qualification: Masters Degree
Work Experience: 5 Years
Career Level: Mid-Level
Industry: Human Resources

WaterAid seeks the services of a Communication and Media Manager Ghana.

Clean water, decent toilets and hygiene are three essentials that help people lead dignified and healthy lives. They should be normal for everyone, but for millions of people they are not. We are determined to make clean water, decent toilets and good hygiene a normal part of everyday life for everyone, everywhere within a generation.

Purpose of the Communication and Media Manager Ghana Role

The role will be responsible for conceptualising, planning and implementing WAG’s communication strategy and activities to share information and remain engaged with a wide range of local, national and global stakeholders around key themes using a wide range of channels.

This Communication and Media Manager Ghana will build required synergy and collaborations to effectively deploy communications in a strategic way to achieve broader advocacy, campaigns and fundraising goals for WaterAid Ghana.

The remit of this role also includes delivering a programme of social media activity, maintaining various social media accounts and championing its use across WaterAid Ghana and working effectively with the media to promote and project WaterAid’s visibility, profile, reputation and perspectives on WASH/development discourse in the media.

The Communication and Media Manager Ghanamay also be required to represent the Head of Department in sector internal/external engagements.

Responsibilities of the Communication and Media Manager Ghana


• Plan and support the delivery of a wide range of news, information, features and multimedia coverage of WaterAid Ghana’s work for internal and external use
• Work with communication and media colleagues globally to develop and execute work including the provision of communication and media materials
• Build and maintain excellent relationships with relevant journalists, broadcasters and commentators in the local, national and international media and widen interest in WAG’s work


• Monitor and evaluate communications and media coverage with metrics and measurement tools to analyse the impact of social media and digital content activities.
• Explore new opportunities and lead on the implementation of new or experimental ideas and approaches to social media and digital content

Influencing & Programming

• Maintain constant visibility and media presence for WAG programmes and activities

• Design and deliver internal communication campaigns to engage staff in external initiatives and key organisational moments.


• Support in developing and marketing communication tools and planning and execution of fundraising events
• Identify, engage and work with key fundraising volunteers, including ambassadors to publicly represent the WAG brand

Work Experience / Specific Knowledge Essential

• Experience of representing an organization to the public or/and media
• Knowledge and understanding of development issues, and WASH issues in particular
• Experience in project management with a proven track record of delivering on projects
• Knowledge of the environment in which non-governmental organizations operate
• Excellent written and editorial skills, with the ability to write tailored, effective content for specific audiences
• Accuracy and keen attention to detail, in order to produce high quality communications tools and materials
• Experience of using media & social media as an influencing tool – whether to encourage fundraising and engagement or influence decision makers.
• Experience of working with journalists
• Knowledge and experience of using Adobe InDesign and Photoshop, or other design software used to produce and layout publications and other communication materials
• Proven ability to think creatively and so generate a wide range of communications materials & media coverage
• Knowledge of a range of measuring and analytics tools, and the ability to apply metrics to media & social media activity

• Ability to forge effective collaborative working relationships within the team and with colleagues from across the organization
• Excellent organization and time management skills. Able to prioritize workload and work under pressure
• Good IT skills in Microsoft Word, Excel and Outlook
• Commitment to WaterAid’s values and a working style that reflects these


• Experience of working in a communications and/or media role for an international organization
• Facilitation/training skills
• Experience using media as influencing tool
• An interest and experience in fundraising
• Experience of managing content on an intranet

Skills / Abilities / Personal Qualities

• Coordination and Networking- ability to coordinate across departments, manage internal relations and network with appropriate partners including media houses
• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Monitoring — Monitoring/Assessing performance of yourself and partner organisations to make improvements or take corrective action.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Initiative — willingness to take on responsibilities and challenges.
• Written and Oral Expression — Communicating information and ideas in writing and speaking so others will easily understand.
• Analytical Thinking — Analysing information and using logic to address work-related issues and problems.
• Facilitation/Presentation Skills — Good facilitation of meetings and workshops.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously.

All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality.

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  • Salary: $GHS98,959-152,470 pa with excellent benefits
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