Client Relations Associate

Full TimeInternship Greater Accra Region Wekplace
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Client Relations Associate

We are an employment technology company that leverages on the power of efficient technologies to hunt for unique tech-savvy talents for our employers globally using our available job board with the integration of an Applicant Tracking System and other job aggregators. Wekplace currently operates in Accra – Ghana, and Kigali – Rwanda.

Job Description

We are looking for an earnest Relationship Executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a Relationship Executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions.

To be successful as a Relationship Executive, you should ensure alignment between our organization’s objectives and each client’s needs. Ultimately, an indispensable Relationship Executive will take ownership of their work, including their role in promoting clients’ interests.

Relationship Executive Responsibilities:

Meeting with potential clients to gauge the utility and viability of prospective working relationships.
Ensuring regular contact with existing clients to maintain our company’s presence.
Repairing disengaged or fractured relationships.
Conducting in-depth needs assessments to better understand each client’s requirements.
Identifying a range of our offerings that could meet the goals and values of each client.
Proposing and deliberating potential solutions in consultation with clients.
Prompting clients to upgrade their existing packages and to purchase additional offerings.
Settling clients’ concerns in a swift and professional manner.
Harnessing internal relationships to better address clients’ needs and to maximize our profits.
Job Level: Entry Level
Salary Range: GHS1000.00 – GHS1500.00
Company Type: Local organization

Qualifications
Degree in Marketing, Finance, Communication, or a similar discipline.
Prior experience as a Relationship Executive, ideally in a similar organization.
Valid driver’s license.
Familiarity with CRM software and procedures.
In-depth knowledge of effective sales and negotiation tactics.
Outstanding verbal and written communication.
Ability to forge profound working relationships.
Strong interpersonal and collaborative skills.
Additional Information
Always remember Wekplace does not require any payment from job applicants whatsoever during our hiring process. Please ensure your information is been well displayed in the forms before submitting it. Wekplace is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law. Kindly call/WhatsApp (+233) 0302959356 for follow-ups, inquiries, or reports.

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