Health Assessment Portfolio
1. Organize and supervise the migration health assessment process to fulfil the technical
requirements of the resettlement countries in the areas of:
a. Medical examinations;
c. Laboratory testing;
e. TB management;
f. Treatment and referrals;
g. Pre-departure procedures and medical movements;
h. Documentation, certification and information transmission; and,
I. Other technical areas as may be required.
2. Ensure that the infrastructure and equipment of HAP premises meet professional standards
of quality and safety and are sufficient and adequate for provision of the services.
3. Ensure that human resources and HAP organizational structure are sufficient and adequate
for the planned levels of health assessments and that the staff has necessary qualifications and
skills. Establish a sufficient network of external human resources, such as consultants and
medical escorts, to support health assessment process and travel assistance. In coordination
with the Human Resource Unit, ensure that all medical personnel maintain valid licenses to
4. Ensure that the regulatory government authorities are informed about IOMs health activities
and that the IOM medical facilities have obtained approval to provide health assessments and
5. Establish and maintain efficient, client-centered procedures and ensure high level of integrity
at all stages of HAP process, including client information and appointment system, payment,
registration, pre- and post-test counselling, examination, testing, treatment and referrals,
submission of health assessment results, pre-departure and other procedures. Establish and
maintain a system, enabling clients to provide feedback.
6. Establish and maintain a system of quality improvement for each service area. Undertake
quality control activities on a regular basis, including practice observation, regular supervisory
visits to all facilities/teams involved in the health assessment operations, desk audits and use of
self-assessment tools. Use data analysis and web reporting system to monitor performance
indicators. Ensure implementation of the global IOM Standard Operating Procedures (SOPs);
create and implement country-specific SOPs for each service area. Ensure proper reporting and
management of incidents according to the Guidance Note for Incident Management.
7. Incorporate additional public health interventions in the HAP context. Such interventions may
include surveillance for communicable diseases, outbreak preparedness and response, health
education and health promotion, public health services for host communities, liaison with public
health institutions and other activities.
8. Supervise health- and non-health staff as well as external consultants, involved in the health
assessment process; ensure that performance evaluations for health staff are completed in a
timely manner. Ensure that all staff are aware of the IOM Standards of Conduct under Article 42,
and continuously reinforce these standards. Informs in due time the CoM and the IOM Office of
Ethics and Conduct of any issues regarding staff misconduct.
9. Establish the HAP staff development strategy and ensure that the appropriate plan is
implemented. Within that plan, apart from attendance to external educational events, initiate,
organize and deliver various professional in-house trainings.
10. Liaise with external service providers to negotiate agreements in coordination with the
Resource Management Officer (RMO). Exercise quality control over outsourced services and
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